Stephanie Scharf
Las Vegas,NV
Summary
Customer-oriented Supervisor with multiple years of hands-on experience overseeing employee performance and offering knowledgeable guidance and support. Expert in Food Service and Hospitality industry best practices and principles of employee management. Blends superb time management and organizational skills to drive group success.
Overview
21
21
years of professional experience
Work History
Crew Leader
Ai Pono Cafe
Las Vegas, NV
12.2023 - Current
- Trained new hires on job duties, safety protocols, and company policies.
- Greeted customers, answered questions and recommended specials to increase profits.
- Trained new employees on restaurant procedures and plating techniques.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Handled money transactions accurately while following company procedures for handling cash payments.
PAD Supervisor
Circa Resort
Las Vegas, NV
01.2022 - 06.2023
- Monitored employee productivity to provide constructive feedback and coaching.
- Coordinated employee schedules according to shift changes and availability.
- Reviewed completed work to verify consistency, quality and conformance.
- Maintained positive working relationship with fellow staff and management.
Crew Member
Saginaws Delicatessen
Las Vegas, NV
12.2020 - 01.2022
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
Assistant Manager
TC’s Rib Crib
Las Vegas, NV
06.2010 - 05.2020
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Wiped down tables and equipment, swept and refilled stock.
- Served food quickly for positive guest experiences.
- Interacted pleasantly with guests to deliver quality customer service.
Crew Member
Jack in the Box
Las Vegas, NV
09.2004 - 05.2010
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Wiped down tables and equipment, swept and refilled stock.
- Served food quickly for positive guest experiences.
Education
Bartender License - Mixology
ABC Bartending School
Las Vegas, NV01.2017
High School Diploma -
Shadow Ridge High School
Las Vegas, NV05.2007
Skills
- Policy Enforcement
- Staff Management
- Goal-Oriented
- Inventory Oversight
- Inventory Control
- Problem-Solving
- Stable Work History
- Customer Engagement
Timeline
Crew Leader
Ai Pono Cafe
12.2023 - Current
PAD Supervisor
Circa Resort
01.2022 - 06.2023
Crew Member
Saginaws Delicatessen
12.2020 - 01.2022
Assistant Manager
TC’s Rib Crib
06.2010 - 05.2020
Crew Member
Jack in the Box
09.2004 - 05.2010
Bartender License - Mixology
ABC Bartending School
High School Diploma -
Shadow Ridge High School