Stephanie Schonebaum

• Maintained organized filing system for all A/R documentation, facilitating easy retrieval for audits or other internal reviews as needed.
• Adapted quickly to changing business needs or priorities, demonstrating flexibility and commitment to continuous improvement in A/R operations.
• Skillfully handled demanding workload involving Explanation of Benefits and payment numbers, displaying exceptional attention to detail and consistently meeting tight deadlines.

• Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
• Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
• Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
• Obtained client medical history, medication information, symptoms, and allergies.

• Managed household and focused on raising children effectively.
• Self-motivated, with a strong sense of personal responsibility.

• Managed patient imaging appointments
• Assisted patients in accessing necessary care when contacting for scheduling.
• Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
• Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
• Managed approximately 80 calls a day.

• Self-motivated, with a strong sense of personal responsibility.
• Skilled at working independently and collaboratively in a team environment.
• Ensured the well-being of children and maintained an organized home environment.

• Oversaw coding numbers for therapists, handled email communications and coordinated PT referral appointments.
• Maintained cleanliness and organization of the office.
• Managed confidential information with discretion, ensuring the privacy of sensitive documents.
• Performed routine clerical tasks by scanning, filing, and copying documents.
• Screened phone calls to take messages and route calls to appropriate personnel.
• Developed positive relationships with clients through excellent customer service skills during phone calls or face-to-face interactions.
• Managed 50 calls a day.

Utilized EMR system efficiently to perform various administrative tasks such as checking in/out patients, verifying insurance and scheduling appointments.

• Maintained an organized reception area, creating a welcoming atmosphere for patients and visitors.
• Improved office organization by implementing effective filing systems and document management practices.
• Managed 30 calls a day.

• Provided chairside support during multiple dental procedures including crowns, root canals and extractions. Implemented rigorous instrument sterilization measures after each treatment.
• Assisted in delivering proper care and support for elderly individuals in nursing homes.
• Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists evaluations.