Summary
Overview
Work History
Education
Skills
References
Timeline
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Stephanie Shaheen

Davison,MI

Summary

Sales- focused and customer-oriented licensed Esthetician with over 8 years of experience in both medical and cosmetic dermatology. Proven expertise in administrative roles, sales, marketing, aesthetic procedures and medical-grade skincare. Committed team player and motivated individual, eager to contribute to company growth and success.

Overview

7
7
years of professional experience

Work History

Licensed Esthetician/Aesthetic Assistant

Clarkston Dermatology
09.2019 - Current
  • Manage patient charts, schedule appointments and coordinate check-outs using Modmed EMA.
  • Implement innovative marketing strategies including social media campaigns and email newsletters
  • Organize and execute educational trainings, conferences and cosmetic events.
  • Provide specialized facials, chemical peels, resurfacing lasers and other advanced treatments to address various skin concerns.
  • Boost client satisfaction by providing personalized skincare treatments and product recommendations.
  • Improve clientele retention with exceptional customer service and follow-up care.
  • Assist in inventory management to ensure adequate product supply.
  • Provide clients with knowledge of all cosmetic services being provided.
  • Participate in ongoing professional development opportunities to stay current on industry trends and techniques.
  • Work closely with management to provide effective assistance for specific aspects of business operations.

Licensed Esthetician

The Retreat Salon and Spa
08.2021 - 08.2023
  • Conducted a variety of aesthetic treatments including HydraFacials, chemical peels, Microdermabrasion and more
  • Educated clients by improving their understanding of skincare routines and driving retail product sales.
  • Developed strong rapport with clients by actively listening to their concerns and offering expert advice on skincare solutions.

Medical Assistant

Clarkston Dermatology
10.2017 - 09.2019
  • Successfully assisted in a high-volume Dermatology clinic, managing a diverse range of patient needs and ensuring efficient workflow.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.

Education

CoolSculpting University
2023

Licensed Esthetician, State of Michigan
2019

Esthetics Certificate of Achievement -

Transitions School of Cosmetology Careers (Mott Community College)
12.2018

Bachelor of Arts - Human Biology

University of Michigan-Flint
12.2012

Skills

  • Creative thinking
  • Sales and marketing
  • Customer service
  • Aesthetic Sales
  • Cosmetic event planning and organization
  • Collaboration
  • Team Leadership
  • Strong communication skills
  • Sales and up selling abilities
  • Social media marketing
  • Continuing education commitment
  • Consultative sales strategies
  • Sales background
  • Relationship building and management
  • Customer Education

References

Available upon request.

Timeline

Licensed Esthetician

The Retreat Salon and Spa
08.2021 - 08.2023

Licensed Esthetician/Aesthetic Assistant

Clarkston Dermatology
09.2019 - Current

Medical Assistant

Clarkston Dermatology
10.2017 - 09.2019

CoolSculpting University

Licensed Esthetician, State of Michigan

Esthetics Certificate of Achievement -

Transitions School of Cosmetology Careers (Mott Community College)

Bachelor of Arts - Human Biology

University of Michigan-Flint
Stephanie Shaheen