Stephanie Shaw
Austin
Summary
Results-oriented Sales Manager and Event Planner skilled in generating leads and driving revenue growth. Proven track record of managing client relationships and coordinating successful events, while adapting to diverse roles in sales and caregiving. Committed to enhancing client experiences in a vibrant company environment.
Overview
19
19
years of professional experience
Work History
Sales Coordinator
FastSigns
Austin
07.2022 - Current
- Coordinated $30K in monthly sales, driving revenue growth.
- Prospecting 50+ new leads per week
- Facilitated customer experience by assisting with walk-ins and inquiry calls.
- Conducted offsite client visits and gathered measurements.
- Collaborated with production and graphic design teams to ensure product quality.
- Utilized Last Pass to securely manage vendor product information not manufactured in-house.
Memory Care Coordinator
Tech Ridge Oaks
Austin
01.2020 - 07.2022
- Led engaging activities for patients in Memory Care to enhance their cognitive and social well-being
- Coordinated Zoom calls and family visits during Covid lockdown to maintain connections between residents and their families
- Assisted with personalized caregiving to support residents' daily needs and improve their quality of life
- Backup shuttle driver to take residents to various appointments
Activity Director
Age of Central Texas Adult Day Health Center
Austin
02.2017 - 12.2019
- Working with seniors with dementia and other ailments to encourage and improve their quality of life
- Drafted engaging monthly activity calendars to enhance resident participation and enjoyment
- Conducted tours for families and prospective members, contributing to monthly intake goal of 10 new members
- Coordinated and scheduled outside vendors and performers to enrich resident activities and experiences
- Complete monthly assessments on each member
- Schedule and direct volunteer groups such as corporate volunteers, high school and college students
- Assist staff with toileting as needed
- Assisted in driving shuttle for residents to appointments and activities
- Managed food service for residents, ensuring timely meal delivery
Sales Manager
Norris Conference Center
Austin
08.2011 - 10.2016
- Surpassed annual sales targets consistently, contributing to overall revenue growth
- Managed $50,000 in monthly revenue.
- Converting outside sales calls, email, inquiries and walk-ins into new clients
- Conducted cold calls to identify and engage potential clients, generating a steady pipeline of leads
- Delivered detailed weekly sales and activity reports to management and VP, ensuring transparency and informed decision-making
- Represent company at three trade shows each year
- Designing and writing new menus and other marketing material
Catering Sales Manager
Wyndham Garden Hotel
Austin
08.2007 - 08.2011
- Secured new business through cold calling and outside sales efforts.
- Sold and planned corporate meetings and other events
- Coordinated wedding and celebration bookings, ensuring successful event execution and client satisfaction.
- Managed a monthly sales goal of $30,000 to drive revenue growth.
- Collaborated with clients and internal teams to outline event details and requirements.
- Worked with each hotel department to ensure the success of each event
- Scheduled and produced Banquet Event Orders using Delphi reservation system
- Established pricing schedules and discount structures to attract customers.
- Analyzed customer preferences to refine focus of sales activities and improve outcomes.
Education
Certificate - Activity Director MEPAP 1 Course
Austin Community College
Austin, TXCertificate - Personal Trainer
ACE Fitness
Austin, TXCertificate - Social Media
Austin Community College
Austin, TXSkills
- Customer Relationship Management
- Salesforce Management
- Hubspot
- Lead Follow-Up
- Sales Negotiation
- Sales Data Analysis
- Meeting Coordination
- Microsoft Office
- Google Docs
- Slack
- Zoom
- Microsoft Team
- Social Media Management
- Internet Applications
- Writing
- Editing
References
References available upon request
Awards
Top Sales Performer, Norris Conference Centers, 2013
Timeline
Sales Coordinator
FastSigns
07.2022 - Current
Memory Care Coordinator
Tech Ridge Oaks
01.2020 - 07.2022
Activity Director
Age of Central Texas Adult Day Health Center
02.2017 - 12.2019
Sales Manager
Norris Conference Center
08.2011 - 10.2016
Catering Sales Manager
Wyndham Garden Hotel
08.2007 - 08.2011
Certificate - Activity Director MEPAP 1 Course
Austin Community College
Certificate - Personal Trainer
ACE Fitness
Certificate - Social Media
Austin Community College