Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Silvas

Dexter,NM

Summary

Reliable and organized team player with a positive attitude. Skilled at handling multiple tasks and always ready to take on extra responsibilities to help meet team goals

Overview

21
21
years of professional experience

Work History

DWI Tech

Chaves County
05.2021 - Current
  • Streamlined office procedures by organizing files, updating databases, and managing correspondence for optimal efficiency.
  • Demonstrated outstanding customer service skills when interacting with diverse populations including probationers, family members, attorneys, and court personnel.
  • Managed sensitive information while maintaining strict confidentiality in accordance with legal guidelines.
  • Contributed to a safe community environment through diligent monitoring of probationer activities and reporting non-compliance issues.
  • Conducted intake interviews efficiently obtaining necessary information from newly assigned clients allowing them to understand expectations during their period under supervision.
  • Increased efficiency in caseload management through the use of advanced technology tools such as electronic monitoring devices and case management software systems.
  • Maintained organized offender records and documentation in compliance with department and legal standards.
  • Ensured compliance with court-ordered sanctions by closely monitoring probationers'' adherence to conditions of release.


Adult Detention Officer

Chaves County
03.2014 - 05.2021
  • Enhanced overall operational efficiency within the detention facility through continuous training on new policies, technology updates, and industry best practices.
  • Maintained accurate records of inmate property during intake and release procedures, ensuring proper storage and return of personal belongings.
  • Promoted a safe environment for both inmates and staff through consistent monitoring of detention facility activity via surveillance cameras and regular patrols.
  • Managed daily operations within the detention facility, ensuring proper documentation, record-keeping, and compliance with local, state, and federal regulations.
  • Prevented potential incidents by identifying warning signs of escalating tensions among inmates through constant observation and active listening skills.
  • Maintained order during meal times and recreational periods by enforcing rules consistently and addressing any instances of rule violations promptly.
  • Enhanced inmate safety by conducting thorough and regular cell searches for contraband items.
  • Responded promptly to emergency situations and provided medical aid.
  • Physically restrained prisoners during prisoner altercations using leverage holds and legal force.
  • Wrote daily reports and maintained logs of inmate activities and behaviors.
  • Transported prisoners throughout facility and off-site to medical appointments and court appearances.
  • Enforced rules and regulations to maintain order among inmates.
  • Made rounds at specified intervals and conducted head counts and roll calls.
  • Assisted in intake and release of inmates.
  • Reduced instances of courtroom disruptions by implementing and enforcing strict decorum policies.
  • Oversaw prisoner transportation between holding facilities and courts while maintaining strict security protocols throughout each transfer process.

Juvenile Detention Officer

Chaves County
09.2013 - 03.2014
  • Established rapport with juvenile detainees through respectful communication that fostered trust-building relationships necessary for effective rehabilitation.
  • Conducted room searches for contraband items to maintain a safe environment within the facility.
  • Worked with juvenile offenders to help in development of decision-making and problem-solving skills.
  • Promoted positive behavior among detainees by implementing structured daily routines and encouraging adherence to facility policies.
  • Completed incident reports when disorder or violence occurs.
  • Transported juvenile inmates to and from court hearings, medical facilities, classes, or recreational activities.
  • Supervised recreational activities for detainees to promote physical fitness and encourage positive social interactions.
  • Enhanced communication with staff by participating in daily briefings, sharing relevant information about detainee activities, needs, and incidents.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Received and inspected mail, property, and funds from visitors on behalf of designated inmates.
  • Enforced rules and regulations to maintain order among inmates.
  • Made rounds at specified intervals and conducted head counts and roll calls.
  • Assisted in intake and release of inmates.

J&J Homecare

J&J Homecare
02.2005 - 12.2010
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Paid attention to detail while completing assignments.

Education

No Degree - General Studies

Dexter High School
Dexter

No Degree - Radiology

Eastern New Mexico University, Roswell NM
Roswell

High School Diploma -

University High School
Roswell
05-1999

Skills

  • Customer service
  • Case management
  • Court filings
  • Patience and tolerance
  • Teamwork and collaboration
  • Self motivation
  • Data entry
  • File management
  • Professional demeanor

Timeline

DWI Tech

Chaves County
05.2021 - Current

Adult Detention Officer

Chaves County
03.2014 - 05.2021

Juvenile Detention Officer

Chaves County
09.2013 - 03.2014

J&J Homecare

J&J Homecare
02.2005 - 12.2010

No Degree - General Studies

Dexter High School

No Degree - Radiology

Eastern New Mexico University, Roswell NM

High School Diploma -

University High School

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