STEPHANIE SIMACEK

• Boosted occupancy by 70 basis points in the Newport submarket across nine communities in just seven months through strategic initiatives and team engagement.
• Led the Orange County Matterport virtual tour rollout-streamlined execution and reduced community disruption.
• Drove the successful implementation of Salesforce Phase II for Oak Creek, managing end-to-end testing, training, and rollout.
• Partnered with Marketing, Portfolio Management, and Community Management to lead pricing strategy calls and implement regional open house programs, elevating brand presence and team alignment.
• Co-developed the Centralized Leasing Center, contributing to policy design and quality assurance frameworks.

• Trained 6+ leasing professionals on regulatory requirements, company policies, and office procedures, ensuring compliance and consistent performance across multiple communities.
• Collaborated with 5+ property managers to maintain market readiness and facilitate smooth transitions.

• Monitored performance of a team of 6 leasing agents, delivering tailored coaching that improved individual leasing conversion rates by up to 30% quarter-over-quarter.
• Managed and executed daily and weekly marketing and leasing plans across 7 communities, resulting in a 15% increase in tour traffic and a 5% boost in occupancy within 6 months.

• Led leasing strategy and team performance to consistently exceed occupancy goals. Implemented targeted follow-up and training initiatives that reduced availability to 2.0%, the lowest in the portfolio. Fostered a high-performance culture through coaching, performance tracking, and collaboration with cross-functional teams to drive results and elevate the resident experience.

• Earned President’s Club recognition for achieving the highest number of leases in the Orange County region for the quarter, ranking #1 in performance among all leasing professionals.

• Managed a portfolio of over 50 clients with consistent follow-up, achieving a 4.9 NPS score through exceptional service and relationship management.
• Conducted post-sale follow-ups to ensure satisfaction and swiftly resolved any technical or service concerns.

Managed daily administrative operations, staff scheduling, and business performance for a high-volume wellness location. Supported owners and regional leadership with reporting, communication, and operational execution.

Served as primary administrative and operational supervisor during assigned shifts, ensuring smooth execution of client services and internal operations for a large luxury spa.