Stephanie Spoon
Tecumseh,OK
Overview
13
13
years of professional experience
Work History
Home maker
Home maker
06.2014 - Current
Pharmacy Technician
AST Health
Shawnee , OK
08.2021 - 11.2022
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Stocked, labeled and inventoried medication to keep accurate records.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Entered and processed patients' prescriptions into internal system.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Collected co-payments or full payments from customers.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Reviewed and verified customer information and insurance provider information.
- Counted, measured and compounded medications following standard procedures.
Pharmacy Clerk
Absentee Shawnee Tribal Health
Norman, OK
03.2021 - 08.2021
- Established and maintained patient profiles, updating organizational database with current information.
- Communicated instructions to patients or caregivers about proper use and storage of drugs.
- Monitored inventory levels to inform pharmacists of shortages and facilitate resupply.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions and refill instructions.
- Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.
- Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.
- Completed cash register transactions by handling credit and cash payments using pharmacy register system.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Elevated Spirits Dispensary Owner
Maid
02.2013 - 01.2019
- Greet customers and ascertain what each customer wants or needs.
- Describe merchandise and explain use, operation, and care of merchandise to customers.
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
- Compute sales prices, total purchases and receive and process cash or credit payment.
- Answer questions regarding the store and its merchandise.
- Maintain records related to sales.
- Place special orders or call other stores to find desired items.
- Inventory stock and requisition new stock.
- Clean shelves, counters, and tables.
- Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
- Estimate cost of repair or alteration of merchandise.
- 34739 Jude And Jody Rd (405) 443-1030 Senoch21@gmail.com.
Sunglass counter/retail
Bass pro shops
08.2012 - 11.2013
Education
High School Diploma -
SHAWNEE HIGH SCHOOL
Shawnee, OKSkills
- Addressing Customer Inquiries
- Medication Storage and Labeling
- Relationship Building
- Time Management
- Customer Service
Timeline
Pharmacy Technician
AST Health
08.2021 - 11.2022
Pharmacy Clerk
Absentee Shawnee Tribal Health
03.2021 - 08.2021
Home maker
Home maker
06.2014 - Current
Elevated Spirits Dispensary Owner
Maid
02.2013 - 01.2019
Sunglass counter/retail
Bass pro shops
08.2012 - 11.2013
High School Diploma -
SHAWNEE HIGH SCHOOL