Summary
Overview
Work History
Education
Skills
Timeline
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Stephanie Stallworth

Burlington,NC

Summary

Encouraging manager and analytical problem-solver with 10 years of talent for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

10
10
years of professional experience

Work History

Work From Home Agent

Alorica
10.2022 - 05.2024
  • Utilized time management strategies effectively while working remotely, balancing workload demands with personal responsibilities at home.
  • Displayed excellent multitasking abilities, managing simultaneous tasks while maintaining a high level of accuracy and attention to detail.
  • Navigated computer systems efficiently to access information quickly, providing accurate responses during customer interactions.
  • Resolved customer inquiries and complaints from multiple channels with moderate supervision.

Unarmed Security Guard

Lenovo Logistics
04.2019 - 10.2022
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Assisted visitors and customers to provide directions, answer questions and meet requests.
  • Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
  • Improved overall safety by enforcing company policies and regulations among employees and visitors alike.

Shift Manager/Key Holder

KFC
10.2017 - 04.2019
  • Instructed new team members on correct procedures for all areas of operations
  • Worked alongside junior employees to improve performance, food safety and customer service
  • Oversaw cash handling procedures, maintaining accurate records of transactions and preventing discrepancies.
  • Streamlined processes for restocking supplies or prizes so that game availability remained consistent throughout operating hours.

Warehouse Worker

Amazon
01.2014 - 01.2016
  • Managed vendor relationships to support supply chain and maintain product quality
  • Maintained accurate order and shipment forms and inventory documentation to facilitate timely material flow

Education

High School Diploma - Dental assisting

Pennsylvania Academy Leadership Charter School
West Chester, PA
06.2016

Skills

  • Money handling
  • Customer service
  • Problem resolution
  • Team management

Timeline

Work From Home Agent

Alorica
10.2022 - 05.2024

Unarmed Security Guard

Lenovo Logistics
04.2019 - 10.2022

Shift Manager/Key Holder

KFC
10.2017 - 04.2019

Warehouse Worker

Amazon
01.2014 - 01.2016

High School Diploma - Dental assisting

Pennsylvania Academy Leadership Charter School

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Stephanie Stallworth