Stephanie Steinbrecher

I am a current business owner with experience in leading and growing a successful boutique. I am skilled in daily operations, customer relations, brand development, digitial marketing & creative planning.

• Responsible purchasing decisions based on customer demand and current market conditions.
• Developed store policies and procedures to ensure customer satisfaction.
• Provided training for employees on product knowledge and customer service techniques.
• Resolved customer complaints in an efficient manner while ensuring satisfaction at all times.
• Perform daily operations such as opening and closing the store, cashiering, visual merchanding.
• Manage social media account and brand presence.
• Maintained records of sales, profits and losses within the store.
• Developed and implemented a customer loyalty program to increase repeat business.
• Implemented marketing campaigns to increase brand visibility and attract new customers.
• Created a unique shopping experience for customers by providing personalized service.
• Cultivated relationships with customers to promote repeat business.
• Managed inventory levels, restocking shelves as needed.
• Prepared for new product lines and seasonal changes by running in-store and online clearance events.
• Planned promotional campaigns for new products or specials.
• Conducted market research activities and competitive analysis to facilitate implementation of aggressive company marketing strategy.