Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shehryar Khawar

Hollywood

Summary

Dynamic retail leader with proven success in sales growth, customer relationship management, and team leadership. Committed to delivering exceptional customer experiences and driving revenue through strategic planning and operational excellence.

Overview

11
11
years of professional experience

Work History

Store Owner

agenda group llc
12.2023 - Current
  • Founded, developed, and managed multiple retail store locations, overseeing all aspects of business operations, sales growth, and customer experience.
  • Successfully built and expanded retail businesses by implementing effective sales strategies, improving operations, and creating strong customer relationships.
  • Managed daily store operations, including hiring and training employees, inventory management, vendor relationships, budgeting, and performance improvement.
  • Generated consistent revenue growth by identifying market opportunities, optimizing product selection, and delivering exceptional customer service.
  • Built a loyal customer base through personalized service, trust, and a commitment to customer satisfaction.
  • Established a strong online reputation by delivering outstanding customer experiences, achieving excellent Google reviews, and maintaining high customer loyalty.
  • Developed and implemented strategies to increase sales, improve profitability, and maximize operational efficiency.
  • Negotiated with suppliers and vendors to maintain competitive pricing and ensure quality products.
  • Led teams by setting performance goals, providing training, and creating a culture focused on sales excellence and customer satisfaction.
  • Analyzed sales performance, customer feedback, and market trends to make strategic business decisions.
  • Successfully managed profitable retail operations while maintaining high standards of service and brand reputation.

Core Skills:
Sales Growth | Business Development | Retail Operations | Customer Relationship Management | Team Leadership | Vendor Management | Inventory Management | Revenue Generation | Strategic Planning | Customer Experience

Store Manager

dakota check cashing inc
New Town
07.2021 - 11.2023
  • Managed the daily operations of the restaurant, check cashing service, and retail store, ensuring efficient workflows and high customer satisfaction.
  • Supervised and trained staff, assigned daily responsibilities, and monitored employee performance.
  • Delivered exceptional customer service by resolving customer inquiries and handling escalated issues professionally.
  • Oversaw cash handling, check cashing transactions, deposits, and maintained accurate financial records.
  • Managed inventory, ordered merchandise and supplies, and coordinated with vendors to maintain stock levels.
  • Increased sales by promoting products, identifying upselling opportunities, and maintaining an organized retail environment.
  • Monitored business performance, tracked daily sales, and implemented strategies to improve profitability.
  • Ensured compliance with company policies, financial procedures, and safety regulations.
  • Built strong relationships with customers, vendors, and suppliers to support long-term business growth.
  • Maintained high operational standards across all business areas while meeting daily performance goals.

Sales Manager

IHR Impex
01.2018 - 07.2021
  • Managed daily wholesale fruit and vegetable auctions, facilitating sales between vendors and buyers.
  • Built and maintained strong relationships with vendors, suppliers, and customers to ensure repeat business.
  • Negotiated pricing and sales agreements to maximize revenue and customer satisfaction.
  • Coordinated with suppliers to ensure timely procurement and delivery of fresh produce.
  • Supervised daily business operations, ensuring efficient auction processes and inventory management.
  • Monitored market trends and pricing to make informed purchasing and sales decisions.
  • Resolved customer and supplier concerns professionally, maintaining long-term business relationships.
  • Managed inventory levels, product quality, and stock rotation to minimize waste.
  • Led and trained staff to improve operational efficiency and customer service.
  • Tracked sales performance, prepared reports, and identified opportunities to increase profitability.
  • Ensured compliance with food safety regulations and company policies.
  • Collaborated with vendors and logistics partners to maintain a reliable supply chain.

Ecommerce Marketing Manager

cubane digital
01.2016 - 01.2018
  • Engaged customers through online chat and email support.
  • Managed product listings and updated inventory on e-commerce platforms.
  • Assisted with order processing and customer transaction inquiries.
  • Resolved customer complaints in a timely manner.
  • Responded promptly to inquiries from existing customers regarding order status or product availability.

Education

Intermediate Certificate - Computer Sciences

Punjab College
Lahore Pakistan
03-2015

Matriculation - Biology

St Anthony's High School
Lahore Pakistan
03-2013

Skills

  • Retail operations
  • Sales growth
  • Customer relationship management
  • Inventory management
  • Vendor negotiation
  • Market analysis
  • Team leadership
  • Performance tracking
  • Problem solving
  • Effective communication
  • Strategic planning
  • Customer service excellence
  • Brand reputation management
  • Store maintenance
  • Sales management
  • E-commerce management
  • Social media marketing
  • Business networking
  • Promotional planning
  • Business administration
  • Sales oversight
  • Profit and loss
  • Sales leadership
  • Relationship building
  • Business development
  • Customer relations

Timeline

Store Owner

agenda group llc
12.2023 - Current

Store Manager

dakota check cashing inc
07.2021 - 11.2023

Sales Manager

IHR Impex
01.2018 - 07.2021

Ecommerce Marketing Manager

cubane digital
01.2016 - 01.2018

Intermediate Certificate - Computer Sciences

Punjab College

Matriculation - Biology

St Anthony's High School
Shehryar Khawar