Susana Quintero
Bakersfield,CA
Summary
Dynamic store owner with a proven track record in enhancing customer experience and optimizing store operations. Skilled in inventory management, cash handling, and conflict resolution.
Overview
2
2
Languages
23
23
years of professional experience
Work History
Store Owner
El Mercado Market
Lamont, California
04.2022 - Current
- Managed daily operations of a vibrant community grocery store.
- Oversaw inventory management and ensured product availability.
- Implemented efficient checkout processes to enhance customer experience.
- Maintained cleanliness and organization of the store environment.
- Resolved customer inquiries and complaints promptly and professionally.
- Resolved customer complaints in a timely manner while maintaining a positive attitude.
- Maintained records of sales, profits and losses within the store.
- Performed daily operations such as opening and closing the store, cashiering, stocking merchandise.
Butcher
El Mercado Market
Lamont, California
03.2003 - 12.2023
- Cut and prepare various meats for display and sale.
- Operated slicers, grinders and other butcher shop equipment safely.
- Weighed, wrapped, labeled, priced, and displayed merchandise for sale.
- Assist customers with meat selection and provide cooking advice.
- Maintain cleanliness and organization of work area and equipment.
Education
High School Diploma -
Delano High School
Delano, CA06-1989
Skills
- Inventory management
- Retail operations
- Cash handling
- Financial tracking
- Cash flow optimization
- Customer service
- Time management
- Team collaboration
- Team development
- Problem solving
- Conflict resolution
- Communication skills
Languages
Spanish
Professional
English
Professional
Timeline
Store Owner
El Mercado Market
04.2022 - Current
Butcher
El Mercado Market
03.2003 - 12.2023
High School Diploma -
Delano High School