Stephanie Sumpter
Lynchburg,SC
Summary
Results-oriented Training Store Manager with proven expertise in team leadership and customer service at Refuel. Skilled in inventory control, staff training, and implementing merchandising strategies that drive sales growth. Committed to fostering a collaborative environment that enhances employee engagement and operational excellence.
Overview
2026
2026
years of professional experience
Work History
Training Store Manager
Refuel
05.2025 - 10.2025
- Ensured compliance with safety and cleanliness standards in daily operations.
- Trained new employees on procedures and customer service expectations effectively.
- Managed inventory to maintain optimal stock levels and product placement.
- Implemented merchandising strategies to boost product visibility and sales.
- Scheduled shifts based on customer traffic and employee strengths for efficiency.
- Resolved customer complaints promptly, maintaining high satisfaction levels.
Food Service Worker
AVI Foodsystems
01.2023 - 05.2025
- Ensured food safety compliance by preparing and serving items properly.
- Streamlined inventory management, maintaining accurate stock levels and ingredient freshness.
- Enhanced operational efficiency through organized and clean workstations.
- Reduced wait times by collaborating with team members on food preparation processes.
- Monitored food quality and presentation to uphold customer satisfaction standards.
- Greeted customers and addressed requests to enhance service experience.
Team Leader
Walmart
2020 - 10.2023
- Achieved project milestones through effective team coordination and resource allocation.
- Enhanced productivity by mentoring junior team members and promoting teamwork.
- Developed training programs to ensure staff compliance with safety standards.
- Balanced team workloads through effective task delegation and management strategies.
- Set performance expectations, monitored progress, and provided constructive feedback routinely.
- Increased customer satisfaction by monitoring service quality and resolving issues promptly.
Education
High School Diploma -
Christian Cornerstone Acdemy
Townsend, GA01-2010
Skills
- Shelf stocking
- Customer engagement
- Store operations
- Cashiering
- Cash management
- Team building
- Coaching
- Sales training
- Staff scheduling
- Employee coaching
- Loss prevention
- Employee training and hiring
- Employee engagement
- Merchandise control
- Store leadership
- Teamwork
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Active listening
- Adaptability and flexibility
- Decision-making
- Customer service management
- Customer relations
- Staff training/development
- Recruitment and hiring
- Goal setting
- Scheduling
- Hiring and onboarding
- Schedule management
- Staff training
- Inventory control
- Time management abilities
Languages
English
Timeline
Training Store Manager
Refuel
05.2025 - 10.2025
Food Service Worker
AVI Foodsystems
01.2023 - 05.2025
Team Leader
Walmart
2020 - 10.2023
High School Diploma -
Christian Cornerstone Acdemy