Lenora Ferrell Watford
Lynchburg,SC
Summary
Versatile and dynamic, I excelled as an Administrative Assistant at Nutrien Ag Solutions, enhancing office efficiency and improving process accuracy through expert data management and strategic planning. Leveraging skills in customer service and database entry, I consistently delivered high-quality service, achieving significant improvements in communication and operational workflows.
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Nutrien Ag Solutions
04.2020 - 11.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Managed filing system, entered data and completed other clerical tasks.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Liaised between clients and vendors and maintained effective lines of communication.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Shadowing Student
Advanced Dental Center
04.2023 - 04.2023
- Maintained dental cleaning areas and supplies in clean and orderly fashion.
- Observed dental hygienist and Dentist job actions.
Shadowing Student
Therapeutic Designs & Services
04.2020 - 04.2020
- Followed industry professionals to learn appropriate methods for solving issues and best practices for task completion.
- Followed department policies, regulations, dress codes, and schedules.
- Participated and observed treatment sessions with Speech Pathologist.
Education
Associate of Science - Nuring
Central Carolina Technical College
Sumter, SC05-2025
Bachelor of Science - Psychology
Clemson University
Clemson, SC05-2022
Skills
- Memo preparation
- Reception oversight
- Customer service
- Records management
- Critical thinking
- Task prioritization
- Prioritizing patients
- Strategic planning
- Multi-task management
- Spreadsheets
- Database entry
- Data collection
Timeline
Shadowing Student
Advanced Dental Center
04.2023 - 04.2023
Administrative Assistant
Nutrien Ag Solutions
04.2020 - 11.2023
Shadowing Student
Therapeutic Designs & Services
04.2020 - 04.2020
Associate of Science - Nuring
Central Carolina Technical College
Bachelor of Science - Psychology
Clemson University
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