STEPHANIE SZCZESNIAK
Wheaton,IL
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth.
Overview
7
7
years of professional experience
Work History
Office Assistant-Building and Zoning
Dupage County
Wheaton, Illinois
07.2025 - Current
- Manage daily office operations to support team efficiency and organization.
- Coordinate schedules and appointments for staff and technicians.
- Answer incoming calls in a professional manner and direct callers to the appropriate personnel.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
Receptionist
Duly Health and Care
Wheaton, IL
03.2023 - Current
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Updated and recorded patient information to maintain accounts.
- Processed payments and updated accounts to reflect balance changes.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
Patient Service Specialist
Cleveland Clinic-Twinsburg Family Health Center
Twinsburg, Ohio
06.2019 - 01.2023
- Efficiently checking in/out patients to specific departments
- Verifying insurance and updating patient chart information
- Answering and routing phone calls to appropriate departments
- Scheduling appointments and sending reminders
- Accepting co-pays and other in-office charges
- Trained new Patient Service Specialist's
Education
Bachelor’s of Science - Applied Health Science, Health Care Administration, Business
Bowling Green State University
12.2019
Skills
- Epic Software
- Helpful and Service-Oriented
- Clerical and Filing Support
- Medical Terminology
- Business Management Principles
- Medical Services Administration
Training
- Health Unit Coordinator - completed in 2020
Timeline
Office Assistant-Building and Zoning
Dupage County
07.2025 - Current
Receptionist
Duly Health and Care
03.2023 - Current
Patient Service Specialist
Cleveland Clinic-Twinsburg Family Health Center
06.2019 - 01.2023
Bachelor’s of Science - Applied Health Science, Health Care Administration, Business
Bowling Green State University