Stephanie Thomas
Hoffman Estates,IL
Summary
A very hardworking candidate. Always look for challenges because going through difficulties is one of the only ways a person can grow and learn. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers, and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Floor Associate
JCPenney
10.2021 - Current
- Duration: 2 years 9 months
- Customer Service
- Cashiering
- Recovery
- JCPenney Beauty
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Developed strong product knowledge to address customer inquiries accurately and efficiently.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Built productive relationships with customers to establish trust, rapport and increase satisfaction.
- Created personalized shopping experiences for clients through attentive service during one-on-one consultations.
Education
Bachelor's degree - English Language and Literature, General
Elmhurst University
Elmhurst, IL05.2027
High School Diploma -
Hoffman Estates High School
Hoffman Estates, IL05.2023
Skills
- Customer Service
- English
- Strategy
- Team Collaboration
- Efficiency
- Approachability
- Cash Handling
- Store maintenance
- Friendly and Helpful
- Sales floor organization
- Mathematics
Certification
HEAR Scholar
Hobbies
- Skincare and makeup
- Reading
- Wreath making
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Sales Floor Associate
JCPenney
10.2021 - Current
Bachelor's degree - English Language and Literature, General
Elmhurst University
High School Diploma -
Hoffman Estates High School
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