Stephanie Poole
Muskegon Heights,MI
Summary
Compassionate Personal Care Assistant with experience in providing assistance in daily living and personal care services in patients' homes per care plan. Familiarity with monitoring patient condition by observing physical and mental conditions, intake and output, exercise. Strengths include strong interpersonal skills to build rapport with patients, families, and staff; ability to maintain confidentiality of sensitive information; adaptability to handle diverse patient needs and crises. Previous work has positively impacted patient lives through consistent provision of empathetic yet efficient care. Hardworking professional bringing proven direct support experience developed during healthcare career. Knowledgeable about paperwork procedures, mobility assistance and documentation requirements. Team-oriented and adaptable to changing needs.
Overview
23
23
years of professional experience
Work History
Pca
Trinity Health Hospital
Muskegon, MI
07.2024 - Current
- Maintained accurate records of client care services provided on a daily basis.
- Monitored vital signs such as blood pressure and pulse rate for clients under medical care.
- Helped patients to perform range-of-motion exercises as instructed by physical therapists or other healthcare professionals.
- Provided emotional support and companionship to elderly clients experiencing loneliness or depression.
- Transported clients from one location to another in an efficient manner.
- Answered questions from family members regarding patient's condition or care plan.
- Gave reminders about hygiene practices like brushing teeth or combing hair.
Transporter Coordinator
Trinity Health Hospital
Muskegon, MI
07.2021 - Current
- Greeted patient and explained transport plan and destination.
- Assisted patients with entering and exiting vehicles, and transferring from or to wheelchairs or stretchers.
- Ensured patient privacy and confidentiality in accordance with HIPAA regulations during all transports.
- Collaborated closely with nursing and medical staff to coordinate patient transports according to schedule and urgency.
- Assisted patients with mobility, including helping them in and out of wheelchairs, beds, and transport vehicles.
- Safely transported patients to and from various departments within the hospital, ensuring comfort and safety.
PCA
Heartwood Lodge trinity health
Muskegon, MI
12.2003 - 06.2019
- Provided personal care assistance to elderly and disabled individuals in their homes, including bathing, dressing, grooming, transferring, toileting and feeding.
- Helped patients to perform range-of-motion exercises as instructed by physical therapists or other healthcare professionals.
- Performed light housekeeping duties such as changing bed linens, doing laundry, washing dishes and vacuuming carpets.
- Accompanied clients to doctor's appointments and outings when necessary.
- Provided emotional support and companionship to elderly clients experiencing loneliness or depression.
- Prepared meals according to dietary guidelines set forth by the physician or dietitian.
- Assisted patients with recreational activities such as reading books or playing board games.
- Answered questions from family members regarding patient's condition or care plan.
PCA
Christian Care Nursing Home
Muskegon, MI
08.2001 - 11.2003
- Provided personal care assistance to elderly and disabled individuals in their homes, including bathing, dressing, grooming, transferring, toileting and feeding.
- Performed light housekeeping duties such as changing bed linens, doing laundry, washing dishes and vacuuming carpets.
- Provided emotional support and companionship to elderly clients experiencing loneliness or depression.
- Gave reminders about hygiene practices like brushing teeth or combing hair.
- Promoted patient satisfaction by assisting with bathing, dressing and exercising.
- Assisted with patient admissions, discharges and transfers.
- Supported healthy patient skin with bedside baths, wound care and integrity checks.
- Kept instruments and equipment clean and sanitized.
- Answered patient call signals and signal lights to determine patients' needs.
Education
CENA - Learning To Take Care of People
Orchard View High School
Muskegon, MI11-1999
GED -
Park Adult Ed
Grand Rapids, MI05-1998
Skills
- HIPAA Compliance
- Emotional Support
- Compassionate Care
- Meal Preparation
- End of life care
- Range of motion exercises
- Vital signs monitoring
- Dementia Care
- Personal Hygiene Assistance
- Patient hygiene management
- Healthy meal preparation
- Restocking supplies
- Specimen Collection
- Bed preparation
- Feeding Assistance
- Emergency Response
- Basic nursing care
- Mobility Assistance
- Patient Observation
- Hospice and palliative care
- Qualified in patient transport
- Patient positioning understanding
- Catheter Care
- Vitals documentation
- Blood Glucose Monitoring
Affiliations
- I'm a very dependable person, a team player , work hard and a quick learner
Timeline
Pca
Trinity Health Hospital
07.2024 - Current
Transporter Coordinator
Trinity Health Hospital
07.2021 - Current
PCA
Heartwood Lodge trinity health
12.2003 - 06.2019
PCA
Christian Care Nursing Home
08.2001 - 11.2003
CENA - Learning To Take Care of People
Orchard View High School
GED -
Park Adult Ed
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