Stephanie Thompson
Pocola,OK
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in a highly competitive environment.
Overview
17
17
years of post-secondary education
4
4
years of professional experience
Work History
General Manager
The Vault 1905 Sports Grill
Van Buren, AR
06.2026 - Current
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Led daily operations to ensure smooth restaurant functionality.
- Managed staff schedules to optimize team performance and coverage.
- Oversaw inventory management.
- Coordinated menu updates based on seasonal ingredients and customer preferences.
- Implemented health and safety standards to ensure compliance and cleanliness.
- Established and maintained effective communication with staff members to ensure efficient operations.
Catering Sales and Event Manager
Wyndham Fort Smith City Center
Fort Smith, Arkansas
05.2025 - 06.2026
- Collaborated with clients to customize event themes and layouts.
- Developed event timelines and schedules to ensure smooth execution.
- Facilitated communication between departments for successful events.
- Managed vendor relationships and negotiated contracts for services.
- Oversaw setup and breakdown of event spaces in the hotel.
- Maintained inventory of event supplies and equipment for optimal use.
Food and Beverage Operations Manager
Wyndham Fort Smith City Center
Fort Smith, Arkansas
03.2025 - 06.2026
- Managed daily food and beverage operations ensuring high-quality service.
- Trained and supervised staff to maintain operational standards and efficiency.
- Developed schedules for team members to optimize coverage during peak hours.
- Coordinated inventory management for food and beverage supplies and equipment.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
- Reviewed customer feedback to enhance service quality and dining experience.
- Implemented health and safety regulations across all food service areas.
- Organized special events, catering functions, and promotional activities for guests.
Restaurant and Bar Manager
Wyndham Fort Smith City Center
Fort Smith, AR
10.2022 - 03.2025
- Oversaw daily operations for bar and restaurant in prominent hotel, enhancing guest experience.
- Trained and supervised staff, maintaining high service standards and operational efficiency.
- Implemented health regulations, ensuring safety and compliance in food service operations.
Restaurant Supervisor
Wyndham Fort Smith City Center
Fort Smith, AR
03.2022 - 10.2022
- Supervised daily restaurant operations and ensured service standards were met.
- Trained and mentored staff on customer service and restaurant procedures.
- Coordinated dining room setup and maintained cleanliness throughout shifts.
Education
Associates Degree - Health Sciences
Vatterott College
Kansas City, MO 05.2009 - 08.2026
Blue Springs South High School
Blue Springs, MOSkills
- Event coordination
- Inventory management
- Budgeting and forecasting
- Effective communication
- Problem resolution
- Staff training
- Sales team development
- Performance improvements
- Sales
- Relationship building
Privacy Notice
Your information will be used by your Herbalife Independent Distributor to process your order and provide customer service, and may be shared with Herbalife for business support, sales validation, and compliance, as described in Herbalife's Privacy Policy. Herbalife or its authorized third parties may contact you directly for these purposes.
Transaction
Your information will be used by your Herbalife Independent Distributor to process your order and provide customer service, and may be shared with Herbalife for business support, sales validation, and compliance, as described in Herbalife's Privacy Policy. Herbalife or its authorized third parties may contact you directly for these purposes.
Customer Information
Your information will be used by your Herbalife Independent Distributor to process your order and provide customer service, and may be shared with Herbalife for business support, sales validation, and compliance, as described in Herbalife's Privacy Policy. Herbalife or its authorized third parties may contact you directly for these purposes.
Timeline
General Manager
The Vault 1905 Sports Grill
06.2026 - Current
Catering Sales and Event Manager
Wyndham Fort Smith City Center
05.2025 - 06.2026
Food and Beverage Operations Manager
Wyndham Fort Smith City Center
03.2025 - 06.2026
Restaurant and Bar Manager
Wyndham Fort Smith City Center
10.2022 - 03.2025
Restaurant Supervisor
Wyndham Fort Smith City Center
03.2022 - 10.2022
Associates Degree - Health Sciences
Vatterott College
05.2009 - 08.2026
Blue Springs South High School