Kelly A. Livelsberger
The McSherrytown K (Knights of Columbus
McSherrystown,USA
1
Certification
28
years of professional experience
Customer-oriented General Manager experienced in driving revenue growth and margin expansion. Delivered results by managing multiple projects under tight deadlines in high-stress environments. Demonstrated leadership and strategic planning capabilities, providing vision and motivation to teams.
Work History
General Manager
7 Years 2 Months- Implemented strategic initiatives that enhanced operational efficiency and reduced costs.
- Directed daily operations to ensure optimal service delivery and member satisfaction.
- Managed team performance through regular training, mentoring, and feedback sessions.
- Developed and maintained relationships with community partners to support organizational goals.
- Coordinated events and programs to foster community engagement and promote membership growth.
- Employee reviews, training and schedules.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Food and Beverage Manager
6 Years 8 Months- My job as food and beverage manager consisted of ordering food for the restaurant. Also included ordering all liquor and beer for the bar. Led hiring and training of new employees to ensure high service standards. Make the schedule for the bar staff. Catered all golf outings. Which included ordering all food for the outing and preparing it. Coordinated catering for private events, ensuring all food and service met client expectations. as well. I also would prep and cook all the food for the restaurant as well as come up with daily specials. Performed weekly cleaning of fryers to maintain kitchen safety and equipment efficiency. weekly or as needed. Wait on customers and be sure all their needs were taken care of. I would run and come up with new events for the bar. Responsible for all of the inventory in the restaurant and bar areas.
- Oversaw daily operations of food and beverage services to ensure high-quality customer experiences.
- Developed and implemented inventory management procedures for efficient stock control and waste reduction.
- Trained and mentored staff on service standards, enhancing team performance and guest satisfaction.
Purchasing Assistant
7 Years 9 Months- Responsible for purchasing all parts, supplies and whatever was needed for sales orders for the Ohio division. Performing weekly order reports to be sure there were adequate parts on hand to sell. Responded to incoming phone calls to assist customers with inquiries. Organized and filed paperwork to ensure efficient record-keeping.
- Managed procurement processes to ensure timely supply of materials and services.
- Coordinated vendor relationships, negotiating terms for optimal purchasing agreements.
- Conducted market research to identify cost-effective suppliers and product options.
Bartender
12 Years 5 Months- I responsible for waiting on all patrons in the lounge. Assisted with and served banquets. Cooked and cleaned the kitchen as needed. Cleaned and stocked beer and liquor behind the bar. Ensure all patrons were happy.
- Created and maintained a welcoming environment for patrons.
- Prepared and served a variety of beverages efficiently.
- Managed inventory to ensure adequate supply levels for peak service times.
Counter help/key holder
7 Years- Assisted in nursery care of plants and shrubbery to maintain healthy inventory. I was also responsible for opening and closing the store. Processed daily deposits to the bank, ensuring accurate financial management. Placing orders for pet food, plants and inventory to sell at the store. Assisted customers with loading purchases into their vehicles with their purchases from the warehouse or stock yard. Waiting on customers at the counter and be sure they found everything they were looking for.
- Supervised store operations, ensuring compliance with company policies and procedures.
- Trained and mentored team members on customer service and product knowledge.
- Managed inventory levels, optimizing stock organization and replenishment processes.
Education
High school
High school graduate or equivalency certificate (GED)
Skills
Management
Staff management
Event coordination
Collaborative teamwork
Efficient multitasker
Event coordination
Bartending
Team management
Effective leader
Team player
Certification
- RAMP Certification issued by PA Liquor Control Board in Pennsylvania Issued: 2018-03 Expires: 2020-03
- ServSafe Certification issued by American National Standards Institute in Pennsylvania Issued: 2018-02 Expires: 2023-02
Timeline
General Manager
The McSherrytown K (Knights of Columbus
06.2019 - CurrentRead More
Food and Beverage Manager
Quail Valley Golf Club
04.2012 - 12.2018Read More
Purchasing Assistant
GVM Inc
06.2005 - 03.2013Read More
Bartender
Cedar Ridge Golf Course
06.1999 - 11.2011Read More
Counter help/key holder
Agway
06.1998 - 06.2005Read More
Biglerville High school
High school
Read More