Stephanie Torres
The Bronx,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Intake Coordinator
Outreach House 1
2023.01 - Current
- Coordinated the intake process for new clients, including scheduling initial assessments and providing necessary paperwork
- Maintained accurate records of client intakes in electronic database system
- Conducted comprehensive interviews with potential clients to determine eligibility for services
- Communicated effectively with supervisors regarding current caseloads and resource availability
- Attended trainings on topics such as trauma-informed care, cultural competence, ethics
Adolescent Substance Abuse Counselor
Outreach House 1
2022.08 - 2023.01
- Kept accurate and detailed records to track and document client progress.
- Maintained confidentiality and privacy to protect individual's rights and well-being.
- Provided emotional support to enhance well-being and coping skills.
- Managed challenging behaviors effectively using de-escalation techniques and positive reinforcement strategies.
- Developed strong relationships with families, providing regular updates on progress and addressing any concerns promptly.
- Engaged individuals in recreational and leisure activities to promote socialization and improve quality of life.
Education
Bachelor of Science - Forensic Psychology
John Jay College of Criminal Justice of The City University of New York
03.2023
Skills
- Ability in working with diverse social backgrounds.
- Ability with adapting to an array of multicultural groups.
- Versatile with therapeutic techniques.
- Bilingual: Fluent in English & Spanish.
- Appointment Scheduling
- Team Leadership
Timeline
Intake Coordinator
Outreach House 1
2023.01 - Current
Adolescent Substance Abuse Counselor
Outreach House 1
2022.08 - 2023.01
Bachelor of Science - Forensic Psychology
John Jay College of Criminal Justice of The City University of New York
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