WYATT MCCAULLEY
Harbor Crest Detox & Recovery
Aberdeen,WA
1
Certification
4
years of professional experience
Compassionate and dependable with nearly two years of experience helping individuals access detox and recovery services. Experienced in working directly with patients, coordinating admissions, navigating insurance requirements, communicating with treatment teams, and helping people overcome barriers to receiving care. Strong interpersonal and communication skills with a genuine passion for helping people in recovery find stability, connect with community resources, and move forward in their lives. Seeking a recovery-focused position where I can work directly with individuals, provide practical support, assist with appointments and transportation, and help connect people with resources that support long-term recovery.
Work History
Intake Coordinator / Insurance Utilization
1 Year 10 Months- Work directly with individuals seeking detox and substance-use treatment and help guide them through the admission process.
- Build trust and rapport with patients during stressful and vulnerable periods of their lives.
- Coordinate patient intake and admissions to help individuals access appropriate treatment services.
- Communicate with patients, families, referral sources, insurance companies, and treatment staff.
- Complete insurance utilization and verification responsibilities to help coordinate access to treatment.
- Identify and help address barriers that may prevent individuals from entering treatment.
- Provide compassionate and professional support while gathering sensitive patient information.
- Collaborate with clinical and administrative teams to help ensure smooth transitions into treatment.
- Use strong communication and problem-solving skills to assist patients and help connect them with appropriate services.
- Develop an understanding of the challenges individuals face when beginning their recovery journey.
Courier / Mail Transport
5 Months- Safely and reliably transported mail and materials according to established schedules and procedures.
- Demonstrated strong time management, dependability, and attention to detail.
- Communicated professionally with customers, businesses, and coworkers.
- Managed transportation responsibilities independently while maintaining reliable service.
- Left position to pursue an opportunity in behavioral health at Harbor Crest Detox & Recovery.
Security Officer – Treatment Facility
1 Year 8 Months- Provided security services in a behavioral health and treatment facility.
- Maintained a safe and secure environment for patients, staff, and visitors.
- Interacted respectfully and professionally with individuals receiving behavioral health and substance-use treatment.
- Responded appropriately to incidents while following facility safety and security procedures.
- Developed valuable experience communicating with individuals experiencing difficult and challenging circumstances.
Education
GED
Skills
Recovery Support
Patient Advocacy
Resource Coordination
Appointment Coordination
Patient Transportation
Behavioral Health
Substance-Use Recovery
Patient Intake & Admissions
Insurance Utilization
Communication & Active Listening
Rapport Building
Crisis-Sensitive Communication
Problem Solving
Community Resource Navigation
Team Collaboration
Documentation & Organization
CPR Certified
First Aid Certified
Nearly two years of direct experience in a detox and recovery environment
Experience helping individuals access substance-use treatment
Strong interpersonal and communication skills
Passionate about helping people achieve stability and build a path toward recovery
Comfortable working with individuals from diverse backgrounds and circumstances
Dependable
compassionate
patient
and team-oriented
Certification
- CPR Certified
- First Aid Certified
ADDITIONAL QUALIFICATIONS
- Nearly two years of direct experience in a detox and recovery environment
- Experience helping individuals access substance-use treatment
- Strong interpersonal and communication skills
- Passionate about helping people achieve stability and build a path toward recovery
- Comfortable working with individuals from diverse backgrounds and circumstances
- Dependable, compassionate, patient, and team-oriented
Timeline
Intake Coordinator / Insurance Utilization
Harbor Crest Detox & Recovery
12.2024 - CurrentRead More
Courier / Mail Transport
WeCare Courier Services
08.2024 - 01.2025Read More
Security Officer – Treatment Facility
Western Washington Merchant Patrol
09.2022 - 05.2024Read More
Everett Community College
GED
Read More