Stephanie Traetta
Hackettstown
Summary
Versatile store director with a several-year background working in and sales in the area. Effective at setting sales targets, ensuring high-quality customer service and working on store displays. A professional and hardworking individual manages and supervises up to several employees.
Overview
25
25
years of professional experience
Work History
Store Director
At Home
Ledgewood
07.2022 - Current
- Conducted weekly meetings with staff members to ensure that goals were being met in a timely manner.
- Hired, trained, and supervised store personnel including cashiers, stockers, department managers, and assistant directors.
- Maintained a high level of customer service standards across all departments in the store.
- Provided leadership during periods of change by communicating effectively with employees about changes in policy or procedure.
- Identified potential opportunities for growth within the store and developed plans to capitalize on them.
- Monitored daily operations and staff performance, providing coaching and guidance when necessary.
Store Manager
HomeGoods
Parsippany
08.2019 - 07.2023
- Established customer service standards and monitored staff compliance.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Recruited, trained and supervised new employees.
- Maintained accurate records of employee performance reviews.
- Assessed operational efficiency of the store's departments.
Education
Associate of Arts - Business Mangement
Union County College
Cranford, NJ05-1997
Skills
- Promotions management
- Delegation
- Delegation Abilities
- Business development
- Retail management
- Vendor relationship development
- Strategic planning
Timeline
Store Director
At Home
07.2022 - Current
Store Manager
HomeGoods
08.2019 - 07.2023
Associate of Arts - Business Mangement
Union County College
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