Stephanie Treat
Horseheads,NY
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
14
14
years of professional experience
Work History
Unit Clerk Float
Arnot Ogden Medical Center
Elmira, New York
05.2024 - Current
- Maintained confidentiality of all patient information.
- Answered phones to transfer calls or relay messages to patients or staff.
- Monitored and ordered office and medical supplies, maintaining stock levels.
- Direct visitors where they need to go.
- Managed the organization and cleanliness of the nursing station and patients areas.
- Checking patients in when arriving on the unit, having admission folder ready.
- Checking patients out when leaving having discharge folder ready for the nurses and insurance form ready and copy.
- Scanned documents into the computer.
- Cpr certified
- Making follow up appointments.
Dietary Aide
Arnot Ogden Medical Center
Elmira, New York
03.2023 - 05.2024
- Monitored expiration dates on products and disposed of any spoiled or expired foods.
- Set up trays for patients upon request.
- Prepared and served meals according to dietary guidelines.
- Cleaned and sanitized kitchen equipment and surfaces.
- Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
- Worked closely with dietitians to ensure proper nutrition for each resident and patient.
- Assisted in menu planning based on resident and patient preferences and dietary requirements.
- Checked temperatures of hot food before serving it to patients and residents.
- Stocked supplies in dining areas as needed.
- Set up trays and food service carts to deliver food to residents.
- Work in diet office answering phone calls.
- Putting in tube feeding supplement
- Printing meal tray tickets.
- Communicating with the nurses and doctors.
Clinical Assistant
Arnot Ogden Medical Center
Elmira, New York
05.2022 - 03.2023
- Collected specimens from patients for lab testing.
- Washed patients up, change linen on their bed, new gown.
- Help nurses to turn patients that cant move or intabated.
- Communicate with family and patients to know them better.
- Communicate with register nurse and doctor when patients seem to be off then normal.
- Fix blood pressure cuff amd make sure the patients is alright
- EKG in the patients
- Cpr certified
- Help during the code getting supply, get un line to help perform cpr, calling pharmacy to send supply up right away.
Dietary aid/ Dietary Supervisor
Arnot Ogden Medical Center
Elmira, New York
02.2020 - 05.2022
- Provided guidance and supervision to Dietary staff members, ensuring compliance with all applicable regulations.
- Provided support during catering events by monitoring food temperatures and assisting with setup.
- Ensured compliance with all safety protocols related to food handling and storage procedures.
- Deliver tray to the patients by asking name and date of birth make sure they got the right tray
- Counting the register end of shift and deposit the money.
- Help employees with dishroom, pot room, cook area.
- Communicate with patients about their food if they are satisfy and what we can improve during the stay.
- Sanitized counters, tables, sweep, mop, help take trash out.
- Work on register, serving food to the costumers.
Shift Manager
McDonald's
Horseheads, New York
05.2012 - 02.2020
- Ensured compliance with health and safety regulations.
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
- Trained new employees on company policies, procedures, and job responsibilities.
- Enforced safety standards throughout the store including proper use of equipment.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Inspected work areas regularly for cleanliness and organization standards.
- Responded quickly and effectively to emergency situations as they arose.
- Prepared detailed incident reports following any incidents that occurred during shifts.
- Assisted in resolving escalated customer service issues in a timely manner.
- Taking order and handling cash.
- Dressed sandwiches the way the costumer like.
- Serve safe certified
Education
Thomas A Edison
Elmira Heights , NYSkills
- Customer service
- Time management
- Effective communication
- HIPAA compliance
- Preparing charts
- Faxing orders
- Supply restocking
- Chart updating
- Phone reception
- Heartsaver CPR AED
- Scanning information into computer
Timeline
Unit Clerk Float
Arnot Ogden Medical Center
05.2024 - Current
Dietary Aide
Arnot Ogden Medical Center
03.2023 - 05.2024
Clinical Assistant
Arnot Ogden Medical Center
05.2022 - 03.2023
Dietary aid/ Dietary Supervisor
Arnot Ogden Medical Center
02.2020 - 05.2022
Shift Manager
McDonald's
05.2012 - 02.2020
Thomas A Edison