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Hospitality professional with extensive operational oversight and team management experience. Demonstrated success in training staff, improving guest relations, and enhancing performance metrics. Skilled in strategic planning and conflict resolution, consistently surpassing client expectations and promoting a positive workplace culture.

Highly skilled at creating new relationships and maintaining strong customer relations to generate repeat business. In-depth knowledge of effective sales strategies and exceptional presentation skills. Analytical thinker with the ability to perform well under pressure. Goal- and team-oriented with strong leadership skills and a commitment to team quotas. Accomplished in elevating customer satisfaction and streamlining operations at Aqua-Aston Hospitality. My background in team leadership and strategic planning, coupled with a commitment to continuous learning, positions me as a dynamic candidate adept at driving results and fostering collaborative success. Motivated professional with extensive experience in customer service, sales and administrative tasks. Conducted market research to identify potential customers and target markets, resulting in a 40% increase in marketing opportunities.

Dynamic Guest Service Manager with a proven track record at Kwik Trip, excelling in complaint resolution and team leadership. Skilled in staff training and upselling, I enhanced customer satisfaction and loyalty through exceptional service. I effectively analyzed feedback to drive improvements and boost repeat business.
I am a professional in guest services with strong focus on delivering exceptional experiences and resolving issues efficiently. Known for fostering team collaboration and adapting to changing needs, ensuring smooth operations and guest satisfaction. Skilled in conflict resolution, communication, and multitasking, with knack for building rapport and maintaining high standards. Ready to drive impactful results in dynamic service environment.

Mechanical design engineer with 2 years of experience in CAD modeling and product development. Drives manufacturing efficiency through qualitative analysis and process re-design.
Encouraging management with 6 years of experience and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills.

Stephanie Trimble

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Guest Service Manager

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High School Diploma -

Associate of Arts -

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Guest Service Manager

High School Diploma -

Associate of Arts -

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