Stephanie Trinchera
PROPERTY MANAGER
Eatontown,New Jersey
Summary
Property management professional overseeing operations for a 500+ apartment portfolio. Focus on enhancing resident satisfaction through effective communication and team collaboration while maintaining financial accountability and compliance with regulations.
Overview
19
19
years of professional experience
Work History
Property Manager
Kamson Corporation - Country Club Associates
Eatontown, NJ
05.2016 - Current
- Oversee the day-to-day management and operations of a residential portfolio consisting of 500+ apartments, ensuring efficient property operations and exceptional resident service.
- Supervise office and maintenance staff, providing leadership, direction, coordination, and ongoing operational support.
- Partner with the Regional Supervisor on multiple properties and assist with key operational and financial initiatives, including budget reporting, capital expenditures (CAPEX), marketing data, vacancy analysis, contractor comparisons, and lease renewals and increases to achieve Gross Potential Income (GPI) goals.
- Proactively address and resolve resident and employee concerns, utilizing effective communication and de-escalation skills to maintain positive relationships and deliver exceptional customer service.
- Oversee contractor relationships and documentation, including contracts and Certificates of Insurance (COIs), for landscaping, snow removal, maintenance supplies, boiler inspections and certifications, plumbing, and electrical services.
- Oversee the prospect application and screening process while ensuring compliance with Fair Housing regulations and company policies.
- Monitor rent collection and resident accounts, including the application of late and legal fees and follow-up on delinquent balances.
- Work closely with company attorneys on landlord/tenant matters, legal documentation, notices, and court proceedings.
- Support lease administration, renewals, rent increases, vacancy management, and resident retention initiatives.
- Coordinate with maintenance teams and outside contractors to ensure property needs are addressed efficiently and in accordance with operational requirements as well as state and county inspections.
- Maintain accurate property records and provide management with timely operational, financial, vacancy, and marketing information.
Property Manager
DAN JON MANAGEMENT
Bradley Beach, Garwood, Cranford, Summit, New Jersey
09.2011 - 05.2016
- Oversee day-to-day management and operations of multiple residential properties serving more than 200 residents.
- Supervise office and maintenance staff, providing direction, coordination, and ongoing operational support.
- Manage the full tenant lifecycle, including leasing, tenant screening, credit and criminal background checks, lease administration, move-ins, and evictions.
- Maintain positive and professional relationships with residents while addressing concerns, resolving issues, and enforcing property policies and lease requirements.
- Manage rent collection and resident accounts while monitoring outstanding balances and maintaining accurate records.
- Handle accounts payable and accounts receivable, including payment of necessary property expenses and financial recordkeeping.
- Prepare periodic reports and provide property and operational updates to the management team.
- Coordinate property maintenance activities and work closely with maintenance personnel to address building and resident needs.
- Manage multiple competing priorities and deadlines while maintaining accuracy and quality of service.
- Utilize Microsoft Office applications extensively for reporting, correspondence, recordkeeping, and administrative functions.
Executive Assistant
NEOS ADVISORS LLC
Fair Haven, NJ
09.2007 - 08.2011
- Provided high-level administrative and operational support within a management consulting environment.
- Managed a broad range of office and executive support functions, including billing and invoicing, payroll administration, insurance, customer service, account management, and database administration.
- Prepared business documents, reports, correspondence, presentations, and other executive-level materials.
- Coordinated meetings, travel arrangements, schedules, and projects while managing multiple high-priority assignments.
- Supported office management and day-to-day business operations.
- Maintained databases and records while ensuring accuracy, organization, and timely completion of administrative tasks.
- Utilized Microsoft Word, Excel, PowerPoint, Outlook, and Access extensively.
- Demonstrated strong judgment, organization, multitasking, and problem-solving skills in a fast-paced professional environment.
Education
NJAA -
05.2026
Quinnipiac University
01.1997
Skills
- Property and residential management
- Rent collection and account management
- Financial reporting and analysis
- Staff supervision and leadership
- Accounts payable and receivable
- Office administration and operations
- Resident relations and engagement
- Resident screening and background checks
- Problem solving and conflict resolution
- Leasing administration
- Vendor coordination and maintenance
- MRI software proficiency
- NTN system knowledge
- Ultimate Forms expertise
- LRO experience
- Microsoft Office proficiency
Timeline
Property Manager
Kamson Corporation - Country Club Associates
05.2016 - Current
Property Manager
DAN JON MANAGEMENT
09.2011 - 05.2016
Executive Assistant
NEOS ADVISORS LLC
09.2007 - 08.2011
NJAA -
Quinnipiac University