Stephanie Valdes
Miami,FL
Summary
Accomplished District Manager with a proven track record at All Uniform Wear, adept in territory management and leadership development. Excelled in boosting sales through strategic market research and fostering a culture of high performance and customer service excellence. Demonstrated expertise in financial management and team building, achieving significant profit margins and employee growth. District Manager with demonstrated experience managing company assets and developing people for future growth. Strategic planner talented in seeing multiple options for improvement, operational streamlining and potential growth.
Overview
11
11
years of professional experience
Work History
District Manager
All Uniform Wear
Hialeah, FL
01.2022 - Current
- Modeled best practices for sales and customer service.
- Held meetings with director to identify techniques to overcome sales obstacles.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Supervised Number locations to enforce high-quality standards of operation.
- Built positive and productive relationships with store and field leadership.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Located, developed, and promoted talented employees to cultivate collaborative and hardworking leadership team.
- Introduced cost-saving initiatives to reduce losses and increase profit margin.
- Exceeded sales targets with well-developed sales strategy and empowering team coaching.
- Coordinated with other district managers to actualize performance improvement strategies.
- Established territory boundaries and distribution routes to maximize service quality.
- Evaluated costs against expected market price points and set structures to achieve profit targets.
- Optimized team performance with newly implemented sales and merchandising procedures.
- Optimized in-store merchandising and monitored inventory availability to increase sales.
- Worked collaboratively with loss prevention to decrease shrink and boost loss awareness.
- Generated financial and operational reports to assist management with business strategy.
- Modeled strong negotiation skills to help team members close tough deals with lucrative clients.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Store Manager
All Uniform Wear
Hialeah, FL
07.2017 - 01.2022
- Rotated merchandise and displays to feature new products and promotions.
- Supervised guests at front counter, answering questions regarding products.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Approved regular payroll submissions for employees.
- Developed and implemented successful staff incentive programs to motivate employees.
- Assisted with hiring, training and mentoring new staff members.
- Reported issues to higher management with great detail.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Store Manager
Ibiley Uniforms & More
Homestead, FL
04.2013 - 05.2017
- Rotated merchandise and displays to feature new products and promotions.
- Supervised guests at front counter, answering questions regarding products.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Reduced operational risks while organizing data to forecast performance trends.
Education
High School -
Coral Gables Senior High School
Coral Gables, FL06.2012
Skills
- Staff Recruiting
- Territory Management
- Market Research
- Revenue Generation
- Human Resource Management
- Business Development
- Budget Management
- Leadership Development
- Workforce Development
- Project Management
- Financial Management
- Proposal Development
- Team Building Practices
- Recruiting and Hiring
- Customer Service
- Employee Scheduling
- Policies and Procedures
- Staff Management
- Sales management
- Sales Reporting
- Sales orientation
- Information Analysis
- Performance Oversight
- Negotiation
- Bid Review
Timeline
District Manager
All Uniform Wear
01.2022 - Current
Store Manager
All Uniform Wear
07.2017 - 01.2022
Store Manager
Ibiley Uniforms & More
04.2013 - 05.2017
High School -
Coral Gables Senior High School