Stephanie Vargas
Remote Customer Service Representative
Bronx,NY
Summary
I am an independant worker that can be relied upon to always be at work. I strive to complete all tasks given to me and ensure they are done correctly the first time. I am also the kind of person that will see a problem and do my very best to solve it. Solving a problem can mean taking the initiative to fix it or knowing when to have a more eperienced person to give advise.
Overview
19
19
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Remote Enrollment Specialist/Customer Service Rep
AppleOne
10.2021 - 04.2022
- Process enrollment applications received daily
- Verified prospective member eligibility and enrollment through the system
- Set up appointments for Long-term care
- Answered questions asked by caller
- Once qualified for long-term care explain plans and next step in the process
Remote Customer Service Representative
Live Ops
Bronx, NY
07.2001 - 02.2020
- Answer calls from customers inquiring about products and services offered by clients
- Place sales calls to prospective customers or previous customers
- Attend meetings introducing and explaining products and services available to customers
- Answer customer inquiries take messages transfer calls etc
- Strive to meet a monthly goal for sales
- Prepare sales reports containing customer information related to which products and services they purchased
- Input all customer information into computer system always keeping confidentiality in mind
Education
High School Diploma -
Miami Coral Park Senior High School
Miami, FL 08.1994 - 06.1998
Timeline
Remote Enrollment Specialist/Customer Service Rep
AppleOne
10.2021 - 04.2022
Remote Customer Service Representative
Live Ops
07.2001 - 02.2020
High School Diploma -
Miami Coral Park Senior High School
08.1994 - 06.1998