Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Vela

Medical Assistant
Los Angeles,CA

Summary

Medical Assistant with over 6 year of experience in healthcare and logistics, known for enhancing patient care and improving service quality. Proficient in time management, organizational skills, and patient interaction, ensuring efficient scheduling and prompt information delivery. Committed to supporting health care providers and patients through effective communication and problem solving, with a focus on maintaining high patient satisfaction.

Overview

6
6
years of professional experience
2
2
Languages

Work History

Picker/Packer

Amazon.Inc
07.2024 - Current
  • Supported inventory control efforts by accurately labeling packages, updating bin locations, and tracking item movements within the warehouse.
  • Reduced order fulfillment errors by diligently following established protocols for picking, packing, and shipping procedures.
  • Ensured timely shipment of products by prioritizing urgent orders and coordinating with warehouse team members.
  • Improved team morale by consistently displaying a positive attitude and willingness to assist coworkers in completing tasks as needed.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Picked and packed order items.

Medical Assistant

South Central Family Health Center
11.2021 - 05.2023
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
  • Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.

Security Guard

Allied Universal Security Services
01.2019 - 03.2020
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Welcomed visitors, efficiently resolved inquiries, maintained a secure environment.
  • Managed access control, maintained visitor logs, handles emergencies effectively.
  • Conducted threat assessments, reduced security incidents, enhanced readiness.
  • Supported staff and visitors, adhered to safety protocols, answered phone inquiries.

Education

Medical Assisting

CBD College
Los Angeles, CA
05-2021

High School Diploma -

Los Angeles Unified School District
Los Angeles, CA
06-2014

Skills

Enthusiastic Customer Engagement

Computer Proficiency

Customer Engagement

Problem-solving

Efficient Data Input

Effective Multitasking

Dependable and responsible

Effective Decision-Making Under Pressure

Proficient in Microsoft Word

Organization and time management

Microsoft Office Proficiency

Timeline

Picker/Packer

Amazon.Inc
07.2024 - Current

Medical Assistant

South Central Family Health Center
11.2021 - 05.2023

Security Guard

Allied Universal Security Services
01.2019 - 03.2020

Medical Assisting

CBD College

High School Diploma -

Los Angeles Unified School District

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Stephanie VelaMedical Assistant