Summary
Overview
Work History
Education
Skills
Timeline
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Stephanie Vigeant

North Port,FL

Summary

  • Driven and resourceful administrative professional with 15+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
  • Professional Secretary with over 15 years of experience managing daily administrative support tasks and operations in multiple industries. Well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker providing excellent customer service within dynamic environments.

Overview

5
5
years of professional experience

Work History

Secretary

Sarasota County School Board
North Port, FL
09.2019 - Current
  • Answered multi-line phone system and greeted callers enthusiastically.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Handled daily scheduling tasks and provided administrative support for entire department.
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
  • Entered data into [Software] system and updated customer contacts with information to keep records current.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Offered office-wide software support and training, troubleshooting issues and optimizing usage.

Health Unit Coordinator

Venice Regional Medical Center
Venice, FL
11.2006 - 04.2009
  • Assisted with processing patient admissions, transfers and discharges.
  • Assembled and maintained patient medical records and other documents related to patient care.
  • Responded to patient call lights to expedite appropriate follow-through.
  • Conducted in-person greeting, welcome and orientation for newly admitted and transferred patients.
  • Provided concierge service to assist patients and families and direct them to available resources.
  • Answered telephone calls to offer office information, answer questions and direct calls to staff.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Carried out front office duties utilizing data entry skills in framework of medical database.
  • Received, recorded and addressed incoming and outgoing communication via telephone and email.
  • Organized patient files and streamlined operations to improve efficiency.
  • Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments.
  • Received and routed laboratory results to correct clinical staff members.
  • Greeted visitors and initiated triage processes for clients to streamline patient flow.
  • Facilitated organized record retrieval and access by maintaining filing system for both in-house and discharged residents.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
  • Registered and verified patient records before triage with most up-to-date information.
  • Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
  • Managed financial documentations such as expense reports and invoices.

Education

Associate of Arts - Visual Art

Bristol Community College
Fall River, MA

High School Diploma -

New Bedford High School
New Bedford, MA
06.2002

Skills

  • Filemaker Pro
  • Blackbaud the Raiser's Edge
  • Office Equipment Operation
  • Qlik Tech QlikView
  • Multi-Line Telephone Systems
  • Google Drive
  • Microsoft Outlook
  • Adobe Systems Adobe Acrobat
  • Document and File Management
  • Microsoft Office
  • Microsoft Windows
  • Microsoft Excel
  • Adobe Systems Adobe Photoshop

Timeline

Secretary

Sarasota County School Board
09.2019 - Current

Health Unit Coordinator

Venice Regional Medical Center
11.2006 - 04.2009

Associate of Arts - Visual Art

Bristol Community College

High School Diploma -

New Bedford High School
Stephanie Vigeant