Stephanie Volkov
Richmond
Summary
Dynamic clinical leader with extensive experience in Applied Behavior Analysis, excelling in quality assurance and leadership. Proven track record in implementing change management strategies and enhancing interdisciplinary collaboration, resulting in improved patient outcomes. Skilled in operational oversight and committed to fostering a culture of excellence in clinical services.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sr Clinical Director
Action Behavior Centers
Sugar Land
08.2022 - Current
- Lead director-level training meetings across clinical and operational initiatives in Houston.
- Conducted training for new Clinical Directors and BCBAs across the region.
- Spearheaded reorganization and training across underperforming clinics.
- Assess patients utilizing various direct and indirect assessments, including: IISCA, FBA, VBMAPP, SRS-2, Vineland, ABLLS-R, AFLS, ESDM, SSIS, Bracken, QABF, and FAST.
- Created innovative programs to improve patient and teammate outcomes in the long term, utilizing observable and measurable criteria.
- Ensured compliance with all state and federal regulations related to clinical services, in conjunction with RCM.
- Reviewed medical records for accuracy, completeness, and compliance with organizational standards across payors.
- Implemented strategies for improving patient safety measures throughout the facility.
- Evaluated clinical staff performance through regular meetings and assessments.
- Introduced new departmental policies, and oriented staff to facilitate change management.
- Drove attainment of optimal outcomes through case management focused on appropriate treatment, clinical quality assurance and service utilization.
- Facilitated positive communication and troubleshooting across regional directors, clinicians, technicians, outside providers, caregivers, and stakeholders
Clinical Director/Director of Quality Assurance
North Shore Pediatric Therapy
Lake Bluff
11.2019 - 07.2022
- Provided clinical oversight for staff and services.
- Managed the day-to-day operations of a multi-disciplinary team.
- Development of quality assurance documentation for utilization across company-wide assessment.
- Liason for Tricare payor requirements for ABA services.
- Development of Central Reach report templates and service notes to ensure compliance with payor requirements.
- Maintained relationships with external vendors to ensure adequate supplies were available.
- Developed policies and procedures to ensure compliance with regulations and standards of care.
- Assisted in the development and execution of budgets for operational expenses.
- Ensured compliance with all state and federal regulations related to clinical services.
- Led strategic planning initiatives within the organization.
- Completed all day-to-day requirements as a practicing BCBA, including patient assessment, technician supervision, and quality family guidance.family guidance.
BCBA
Partnership For Behavior Change
South Bend
01.2018 - 09.2019
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Updated and maintained databases with current information.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Utilized Precision Teaching platforms for data entry to ensure patient outcomes.
- Assessed patients using VB-MAPP, ABLLS-R, AFLS, and Vineland assessments.
- Case conceptualization and development of treatment plans for patients 3 years to 24 years of age.
- Behavior intervention plan development for patient care plans.
- Staff training for obtaining Registered Behavior Technician certifications.
- Safety care level 3 certification for clinics, homes, and community settings.
- Medicaid waiver services development and execution.
Registered Behavior Technician
Hopebridge
South Bend
05.2016 - 11.2017
- Observed student behavior in various environments to assess levels of functioning and progress towards goals.
- Provided direct one-on-one instruction to children with autism in a variety of settings.
- Demonstrated excellent organizational skills while managing multiple tasks simultaneously.
- Instructed staff members on how to implement behavioral interventions and utilize positive reinforcement strategies effectively.
- Developed and implemented behavior intervention plans based on individualized needs.
- Utilized Applied Behavioral Analysis principles in daily instruction activities.
- Collaborated with parents, teachers, school administrators, and other professionals to ensure successful implementation of interventions.
Education
Master of Arts - Applied Behavior Analysis
Ball State University
Muncie, IN05-2018
Bachelor of Arts - Early Childhood Special Education
Angelo State University
San Angelo, TX05-2010
Skills
- Quality assurance and improvement
- Patient assessment and care
- Clinical leadership and management
- Change management strategies
- Interdisciplinary collaboration
- Operational oversight
Certification
- Board Certified Behavior Analyst
- Licensed Behavior Analyst in the state of Texas
- PFA level 4 certified
- CPR certified
Timeline
Sr Clinical Director
Action Behavior Centers
08.2022 - Current
Clinical Director/Director of Quality Assurance
North Shore Pediatric Therapy
11.2019 - 07.2022
BCBA
Partnership For Behavior Change
01.2018 - 09.2019
Registered Behavior Technician
Hopebridge
05.2016 - 11.2017
Master of Arts - Applied Behavior Analysis
Ball State University
Bachelor of Arts - Early Childhood Special Education
Angelo State University