Summary
Overview
Work History
Education
Skills
Certification
Timeline
RegisteredNurse

Stephanie Wagner

Pensacola,Florida

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure a Medical Assistant position. Ready to help the team achieve company goals.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Medical Assistant Intern

Baptist Healthcare
Pensacola, FL
2023.Jan - Current
  • Maintained clean and safe clinic environment to prevent injuries.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Provided patient education to improve understanding and self-care.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.

Personal Caregiver

TLC Caregivers
06.2017 - 10.2017
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Documented vitals, behaviors, and medications in client medical records.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Entertained, conversed, and read aloud to keep patients mentally alert.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Provided basic grooming and hygiene assistance to patients.

Direct Care Specialist

Choices In Community Living
Dayton, OH
05.2015 - 04.2017
  • Developed and implemented individualized care plans to meet individual needs of each client.
  • Transported clients to medical and dental appointments to provide support.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
  • Assisted disabled clients to support independence and well-being.

Customer Service Associate

Lowe's
12.2011 - 03.2013
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Responded to customer calls and emails to answer questions about products and services.
  • Increased revenue by cross-selling and upselling products and services.

Customer Service Representative

West Corporation
10.2009 - 02.2013
  • Promoted available products and services to customers during service, account management, and order calls.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.

Education

Medical Assistant Program - Medical Assisting

Baptist Healthcare
Pensacola, FL
01.2023 - 06.2023

Skills

  • Patient Correspondence
  • Performing EKGs
  • Performing Urinalysis
  • Clinical Applications
  • Sterilize Instruments
  • Specimen Preparation
  • Medical Histories and Vital Signs
  • Medical Terminology
  • Phlebotomy Procedures
  • Lab Specimens and Collections
  • Cleaning and Sanitation Protocols
  • Administering Vaccines
  • Intramuscular Injections

Certification

  • CCMA -Certified Clinical Medical Assistant: Expected graduation date 06/12/23
  • Certified BLS, AHA - 02/01/23

Timeline

Medical Assistant Intern

Baptist Healthcare
2023.Jan - Current

Medical Assistant Program - Medical Assisting

Baptist Healthcare
01.2023 - 06.2023

Personal Caregiver

TLC Caregivers
06.2017 - 10.2017

Direct Care Specialist

Choices In Community Living
05.2015 - 04.2017

Customer Service Associate

Lowe's
12.2011 - 03.2013

Customer Service Representative

West Corporation
10.2009 - 02.2013

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Stephanie Wagner