Stephanie Wagner
Niagara Falls,NY
Summary
Dedicated CNA with a proven track record at Elderwood At Wheatfield, enhancing patient satisfaction through compassionate care and effective communication. Skilled in maintaining patient stability and promoting independence, demonstrating exceptional attention to detail and interpersonal abilities. Achieved significant improvements in patient care efficiency and safety, leveraging strong problem-solving and teamwork skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
CNA
Elderwood At Wheatfield
2600 Niagara Falls Blvd
02.2020 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Documented patient information and care activities in electronic health record.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
CNA
Our Lady Of Peace Nursing Home
5285 Lewiston Road
06.2016 - 01.2020
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Documented patient information and care activities in electronic health record.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Helped patients complete range of motion exercises to prevent loss of function during care.
Gas Station Attendant
Sunoco Gas Station
8505 Niagara Falls Blvd, Niagara Falls NY
09.2012 - 06.2016
- Maintained clean and orderly work station.
- Ensured accurate cash handling and maintained a balanced register at the end of each shift.
- Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
- Cleaned up gas and other spills in accordance with spill procedures.
- Maintained inventory of all saleable items.
- Assisted with inventory management, helping to keep stock levels consistent and uptodate.
Cashier
Smokin Joes Tobacco Shop
2293 Saunders Settlement Road, Sanborn, ND
09.2009 - 08.2011
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
Fast Food Worker
Subway
1900 Military Road Niagara Falls, NY
07.2008 - 07.2009
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Performed shift change tasks each day to keep store neat and running smoothly.
Education
Criminal Justice
Niagara County Community College
Sanborn, NYNiagara Wheatfield High School
2292 Saunders Settlement Road, Sanborn NY 14132Skills
- Time management
- Excellent Communication skills
- Interpersonal skills
- Problem solving
- Team work
- Adaptability
- Attention to detail
Certification
Obtained a certified nursing assistant training and certification from our lady of peace nursing home in 2016.
References
Personal:
Rosie McDowell 716-280-9396, 5532 W Magnilia ave, port orange FL 32127Cary ODonoghue: 716-940-3002, 1337 Roselle ave, Niagara Falls NY 14305
Amanda Douglas 716-255-9932, 184 63rd street, Niagara Falls Ny 14304
Brandi Sewell 716-263-1621. 2635 Porter road, Niagara Falls NY 14304
Business:
- LaFondra Evans 716-465-8602, 274 Vine Ln Amherst NY 14228
- Maureen Leber 716-536-1474, 155 Wilmington Ave, Tonawanda NY 14150
- Darlene steinman 716-930-1166, 7719 Simms rd, Lockport NY 14094
Timeline
CNA
Elderwood At Wheatfield
02.2020 - Current
CNA
Our Lady Of Peace Nursing Home
06.2016 - 01.2020
Gas Station Attendant
Sunoco Gas Station
09.2012 - 06.2016
Cashier
Smokin Joes Tobacco Shop
09.2009 - 08.2011
Fast Food Worker
Subway
07.2008 - 07.2009
Criminal Justice
Niagara County Community College
Niagara Wheatfield High School