Open To Work
Stephanie Washington
Data entry
Long beach,California
Summary
Detail-oriented administrative and customer service professional with over 20 years of experience in data entry, scheduling, records management, and customer support. Proven ability to manage high-volume workloads, maintain data accuracy, and support cross-functional teams. Strong communicator with excellent organizational skills, seeking a remote role in customer service, scheduling, or data entry.
Overview
37
37
years of professional experience
Work History
Administrative Officer II (Temporary)
University of Irvine
Irvine, CA
08.2023 - 11.2023
- Managed high-volume phone and in-person inquiries
- Coordinated conference room scheduling and calendar management
- Supported daily office operations including mail, supplies, and organization
- Assisted with event planning, catering coordination, and setup
- Maintained and updated departmental databases for accuracy
- Prepared reports and tracked data using Excel
Records Auditor
Herbalife Nutrition
Torrance, CA
01.2008 - 01.2022
- Provided audit support for internal, external, and compliance teams
- Maintained tracking spreadsheets and audit documentation
- Performed detailed quality control reviews for accuracy and compliance
- Analyzed data and generated reports for management
- Met strict deadlines and service-level agreements
- Assisted with system testing, data validation, and special projects
Senior Records Representative / Project Roles
Herbalife Nutrition
01.2001 - 01.2008
- Managed records lifecycle including review, retention, and compliance
- Coordinated companywide projects and ensured timely completion
- Supported system migration testing and implementation
- Communicated across departments to ensure project success
- Maintained global data systems and records accuracy
Early Career – Customer Service, Data Entry & Banking Roles
01.1987 - 01.2001
- Built strong foundation in customer service, call center support, and data entry
- Maintained high levels of accuracy in financial and administrative records
- Supported loan processing and banking operations
Education
Court Reporting
Cerritos College
Cerritos, CABusiness Administration
Los Angeles City College
Los Angeles, CASkills
- Customer Service
- Calendar Scheduling
- Data Entry (10-Key)
- Microsoft Word & Excel
- Records Management
- Administrative Support
- Phone/Email Communication
- Quality Control
- Time Management
- Multitasking
- Self-motivated and reliable in remote environments
- Strong written communication for email/chat support
- Organized digital file and task management
- Comfortable using online systems and databases
- Consistently meets deadlines independently
Timeline
Administrative Officer II (Temporary)
University of Irvine
08.2023 - 11.2023
Records Auditor
Herbalife Nutrition
01.2008 - 01.2022
Senior Records Representative / Project Roles
Herbalife Nutrition
01.2001 - 01.2008
Early Career – Customer Service, Data Entry & Banking Roles
01.1987 - 01.2001
Court Reporting
Cerritos College
Business Administration
Los Angeles City College