Stephanie White

• Monitored customer feedback to ensure satisfaction levels were met or exceeded expectations.
• Developed relationships with customers through friendly conversations during each interaction.
• Fostered positive and inclusive team culture for support staff.
• Responded promptly to all incoming requests for assistance from customers.
• Adhered to company policies and procedures while providing excellent customer service.
• Assisted customers with their accounts, billing information, and product orders.
• Consulted with customers to gather and define requirements.
• Answered user inquiries to resolve computer software or hardware operation problems.

• Supported sales team members to drive growth and development.
• Gathered customer feedback through surveys and used the data to improve customer service.
• Took customers payments over the phone
• Helped with minor technical issues

Helped with daily temp checks

Customer service

Making food and ding prep work for the day

• Adhered to regulatory standards regarding safe and sanitary food prep.
• Operated grills, fryers and broilers to cook items to quality guidelines.
• Prepared variety of foods according to exact instructions and recipe specifications.
• Followed established procedures and requirements for safe food handling, storage and service.
• Managed portion control using correct utensils during preparation and plating.

• Operated cash registers and balanced cash drawers to ensure accuracy in transactions.
• Educated customers about offerings, promotions and pricing to boost sales.
• Handled escalated customer concerns and emergencies in absence of manager or supervisor.
• Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
• Provided exceptional customer service and maintained a positive attitude throughout the shift.
• Maintained positive working relationship with fellow staff and management.
• Monitored and maintained equipment to ensure operational efficiency.
• Coordinated with other shift leaders and management to ensure smooth transitions between shifts.
• Monitored employee performance to ensure compliance with company policies and procedures.
• Assisted general manager with operations game plan and company initiatives implementation.
• Inspected food preparation areas to ensure proper sanitation standards were met at all times.
• Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring on the premises.
• Adhered to all health code regulations while preparing food items for customers.
• Verified that cash drawers contained correct amounts of money during opening and closing shifts.

• Checked orders for quality and completeness.
• Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
• Monitored employee performance to ensure compliance with company policies and procedures.
• Resolved customer complaints promptly to maintain a high level of satisfaction.
• Planned and managed resources to consistently meet production, quality, and cost goals.
• Maintained positive working relationship with fellow staff and management.
• Managed inventory levels and placed orders to ensure product availability and minimize waste.
• Inspected food preparation areas to ensure proper sanitation standards were met at all times.
• Assessed reports and adjusted workflows to realign with targets.
• Maintained an organized work environment by delegating tasks to staff as needed.
• Upheld company standards and compliance requirements for operations.
• Evaluated needs of departments and delegated tasks to optimize overall production.
• Supervised and led employees to maintain productivity and customer service levels.
• Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
• Verified that cash drawers contained correct amounts of money during opening and closing shifts.
• Handled escalated customer concerns and emergencies in absence of manager or supervisor.
• Operated cash registers and balanced cash drawers to ensure accuracy in transactions.

• Preferred closing procedures
• Provided leadership during times of organizational change or crisis situations.
• Coached, mentored and trained team members in order to improve their job performance.
• Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.

• Welcomed customers, offering assistance to help find store
• Operated cash register or POS system to receive payment by cash, check and credit card.
• Scanned merchandise using point-of-sale system for accurate purchase totals.
• Performed other duties as assigned by management.
• Resolved customer complaints professionally in accordance with company policy.