Stephanie Wilkins
Freeville
Summary
Experienced leadership professional prepared to guide teams effectively. Strong focus on collaboration and achieving results, ensuring adaptability with changing needs. Proficient in project management, conflict resolution, and strategic planning. Reliable and flexible, fostering cohesive and productive a cohesive and productive team environment.
Overview
23
23
years of professional experience
Work History
Team Lead, Travel Retail Merchandiser
SAS Retail Services
Orange, CA
09.2024 - Current
- Led team in executing merchandising strategies and maintaining product displays.
- Collaborated with management to optimize inventory processes and reduce stock discrepancies.
- Trained and mentored new team members on operational procedures and best practices.
- Conducted regular quality checks to ensure compliance with brand standards and client expectations.
Team Lead-Merchandiser
MCA
ON, Canada
02.2025 - 09.2025
- Developed visual merchandising strategies that aligned with brand standards and seasonal promotions.
- Improved in-store visibility of products by designing attractive promotional materials and signage.
- Boosted sales performance through effective product placement and visual displays.
- Established strong relationships with store management, promoting collaboration on merchandising initiatives.
Front End Team Lead
Walmart
Ithaca, NY
12.2021 - 10.2024
- Led front-end team to deliver exceptional customer service and enhance shopping experiences.
- Implemented training programs to elevate team performance and ensure adherence to company standards.
- Developed scheduling systems that aligned workforce availability with peak shopping hours, maximizing productivity.
- Effectively delegated tasks among team members based on individual strengths, ensuring a balanced workload and efficient project completion.
Cosmetologist
Rumors Salon And Spa
Latham, NY
04.2003 - 03.2020
- Delivered exceptional hair cutting and styling services, enhancing client satisfaction and retention.
- Provided expert consultations on hair color and treatments, tailoring solutions to individual client needs.
- Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
- Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
Education
High School Diploma -
Groton Senior High School
Groton, NYSkills
- Customer focus
- Client communication
- Coaching and mentoring
- Team development
- Work assignment delegation
- Strategic planning
- Employee engagement
- Task prioritization
- Customer engagement
- Conflict resolution
Timeline
Team Lead-Merchandiser
MCA
02.2025 - 09.2025
Team Lead, Travel Retail Merchandiser
SAS Retail Services
09.2024 - Current
Front End Team Lead
Walmart
12.2021 - 10.2024
Cosmetologist
Rumors Salon And Spa
04.2003 - 03.2020
High School Diploma -
Groton Senior High School