Sadat Latimer
Philadelphia,PA
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
8
8
years of professional experience
Work History
Lead Retail Merchandiser
Force 1 Solutions
02.2019 - 07.2022
- Implemented loss prevention measures to minimize shrinkage and protect store assets.
- Streamlined inventory management process by organizing products for easy accessibility and restocking.
- Managed seasonal merchandise transitions smoothly, minimizing downtime during floor resets.
- Contributed to the success of marketing campaigns by executing in-store promotions according to brand guidelines.
Overnight Stocker
Giant Food Stores
08.2017 - 03.2018
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
Retail Merchandiser
Atlantic Coast Merchandising
03.2015 - 08.2017
- Organized and maintained displays to achieve clean and appealing product layouts.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Boosted customer satisfaction by creating visually appealing and strategically organized merchandise displays.
Customer Service Representative Intern
Senator Sharif Street Oiffice
07.2022 - 09.2022
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries.
- Actively contributed to the improvement of internal processes by sharing constructive feedback from customers with management teams.
- Recognized as a top performer due to consistent achievement of performance metrics related to problem-solving, responsiveness, and overall communication skills.
- Managed multiple tasks simultaneously while maintaining focus on quality customer care.
Education
High School Diploma -
Arlene Lissner High School
Marienville, PA03.2009
Skills
Call center experience
Customer Focus
Complaint Handling
Follow-up skills
Timeline
Customer Service Representative Intern
Senator Sharif Street Oiffice
07.2022 - 09.2022
Lead Retail Merchandiser
Force 1 Solutions
02.2019 - 07.2022
Overnight Stocker
Giant Food Stores
08.2017 - 03.2018
Retail Merchandiser
Atlantic Coast Merchandising
03.2015 - 08.2017
High School Diploma -
Arlene Lissner High School
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