Stephanie Williams
P.O Box 1011 Shaw,MS
Summary
Benefit Payment Specialist with 20 years of experience. Skilled in building participant and community partners rapport and managing accounts according to policy and procedure. Hardworking and energetic with passion for accuracy and efficiency.
Overview
31
31
years of professional experience
Work History
Benefit Payment Specialist
MS Department Of Employment Security
12.2000 - Current
- Performed various administrative tasks related to payments, including generating reports, updating records, and maintaining accurate documentation.
- Assess individuals for eligibiility for benefits for public assistance and assistance for school.
- Safeguarded sensitive financial data through strict adherence to privacy policies.
- Developed strong relationships with community partners, community colleges and universities for seamless collaboration in handling WIOA payments for students.
- Oversee monthly closing activities, ensuring accurate recording of financial transactions within set deadlines.
Children and Youth Case Manager
Delta Community Mental Health Services
07.1997 - 11.2000
- Provided ongoing support to families as they navigated complex systems, such as the education, healthcare, and legal sectors.
- Worked with families and children to ascertain needs and to ensure they are enrolled in supportive services to address their barriers.
- Increased access to educational resources by coordinating tutoring and mentoring programs for participants.
- Maintained accurate records of client progress, facilitating more effective communication among team members regarding individual cases.
- Coordinated a variety of services such as crisis intervention, educational services, family counseling, parenting skills, and youth mentoring.
- Enhanced community connections for youths through outreach and partnership building with local organizations.
- Evaluated program effectiveness using data-driven assessments, allowing for continuous improvement of service delivery methods.
- Assisted young clients in developing effective coping mechanisms for managing stress and adversity in their lives.
- Facilitated skill-building workshops, enabling young people to develop valuable skills for future employment opportunities.
- Connected families to relevant community resources, fostering a network of support that contributed to long-term success.
Cashier/Grocery Stocker
B&C Grocery Store
06.1993 - 07.1997
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Processed, received payments and issued receipts to customers.
- Provided excellent customer service to customers.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Set up new sales displays each week with fresh merchandise.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
Education
Master of Science - Mental Health Wellness With Family Dynamic
Grand Canyon University
Phoenix, AZ02.2019
Bachelor of Science - Social Work
Delta State University
Cleveland, MS05.1997
High School Diploma -
Shaw High School
Shaw, MS05.1992
Skills
- Customer Service
- Relationship Building
- Customer Support
- Money Handling
- Team Bonding
- Attention to Detail
- Hardworking
Timeline
Benefit Payment Specialist
MS Department Of Employment Security
12.2000 - Current
Children and Youth Case Manager
Delta Community Mental Health Services
07.1997 - 11.2000
Cashier/Grocery Stocker
B&C Grocery Store
06.1993 - 07.1997
Master of Science - Mental Health Wellness With Family Dynamic
Grand Canyon University
Bachelor of Science - Social Work
Delta State University
High School Diploma -
Shaw High School
Similar Profiles
Tristina DobsonTristina Dobson
Rehabilitation Specialist at MS Department of RehabilitationRehabilitation Specialist at MS Department of Rehabilitation
Marcella PalmerMarcella Palmer
Assistant Administrator at MS State Veteran’s HomeAssistant Administrator at MS State Veteran’s Home
Corinn PilbroCorinn Pilbro
Adjudicator at WA State Employment Security Department Leave and Care DivisionAdjudicator at WA State Employment Security Department Leave and Care Division