Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Withrow

Corpus Christi,Texas

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Circle K
04.2024 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Responded to customer requests for products, services, and company information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Contributed to sales growth by upselling products and services based on individual customer requirements.

Automotive Mechanic

Diag. Doctor
01.2021 - 04.2024
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • installation of radios
  • Changed vehicle oil and replaced filter.
  • Performed basic electric repairs such as resetting circuit breakers and fitting lighting fixtures.
  • Repaired and replaced worn and damaged components.

Customer Service Representative

Alorica
01.2023 - 05.2023
  • Assisted customers by answering questions, responding to inquiries, and handling phone requests
  • Provided customers with advice and assistance, paying special attention to their specific needs or desires
  • Gathered customer feedback and made process changes in order to exceed customer satisfaction goals

Sales Associate

2020 Companies
12.2021 - 12.2022
  • Learned and honed ability to connect and communicate with customers
  • Trusted to be a solo representative of the company in large public presentations
  • Worked with and trained new employees starting their time with the company
  • Developed organization and communication abilities

Education

High School Diploma -

Live Oak Academy
Texas
12.2021

Skills

  • Customer service
  • Teamwork
  • Communication
  • Conflict Resolution
  • Sales Experience
  • Electrical systems
  • Oil change
  • Time management
  • Problem-solving
  • Attention to detail

Timeline

Customer Service Representative

Circle K
04.2024 - Current

Customer Service Representative

Alorica
01.2023 - 05.2023

Sales Associate

2020 Companies
12.2021 - 12.2022

Automotive Mechanic

Diag. Doctor
01.2021 - 04.2024

High School Diploma -

Live Oak Academy
Stephanie Withrow