Stephanie Worley
Augusta,GA
Summary
General Manager with a proven track record excelling in operations management and leadership. Enhanced customer satisfaction through strategic training programs and optimized inventory processes, achieving significant improvements in service quality. Skilled in problem resolution and fostering team collaboration to drive profitability and operational efficiency.
Overview
10
10
years of professional experience
Work History
General Manager
Parker’s Kitchen
Evans, GA
05.2025 - Current
- Oversaw daily operations to optimize efficiency and improve customer satisfaction.
- Designed and executed comprehensive staff training programs to elevate service quality.
- Optimized inventory management processes to enhance stock accuracy and minimize waste.
- Evaluated sales trends to drive strategic decision-making and enhance product offerings.
General Manager
Enmarket
Augusta, GA
09.2019 - 04.2025
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Formulated policies and procedures to streamline operations.
Assistant Manager
Circle K
Evans, GA
05.2016 - 08.2019
- Led team in operational strategy execution, improving service delivery and customer satisfaction.
- Streamlined inventory management processes, enhancing accuracy and reducing discrepancies.
- Developed training programs for new staff, fostering skill development and teamwork.
- Conducted performance evaluations, providing constructive feedback to enhance employee productivity.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Education
High School Diploma - GED
Augusta Technical College
Augusta, Georgia, GASkills
- Leadership and team building
- Problem resolution
- Operations management
Timeline
General Manager
Parker’s Kitchen
05.2025 - Current
General Manager
Enmarket
09.2019 - 04.2025
Assistant Manager
Circle K
05.2016 - 08.2019
High School Diploma - GED
Augusta Technical College