MICHAEL ZANDIOTIS
West Jefferson,NC
Summary
Accomplished Facilities & Maintenance Leader and retired Combat Engineer with over 20 years of expertise in technical leadership and operations management. Proven track record in managing multi-functional teams to optimize equipment uptime and execute innovative maintenance strategies. Strong advocate for safety compliance, successfully directing preventative maintenance initiatives that enhance resource utilization and asset reliability, consistently aligning with SQDC standards. Committed to driving operational excellence and fostering a collaborative work environment that promotes continuous improvement.
Overview
2027
2027
years of professional experience
Work History
Field Technician
HERC Rentals
Fayetteville, NC
08.2023 - 08.2025
- Directed on-site diagnostics, repairs, and preventative maintenance for a high-volume fleet of industrial and commercial equipment under tight timelines.
- Served as primary technical liaison for clients, translating technical malfunctions into actionable solutions that minimized equipment downtime.
- Functioned as the division Subject Matter Expert (SME) for welding and fabrication, creating custom modifications and structural repair solutions.
- Managed remote logistics by maintaining mobile service asset, logging financial expenditures, and optimizing parts inventory to enhance service efficiency.
Service Manager / Lead Technician
Bobcat of Fayetteville, Curtis Lane Equipment
Fayetteville, NC
04.2021 - 07.2023
- Led, trained, and mentored a team of service technicians, instilling technical discipline, rigorous diagnostic standards, and safety compliance.
- Collaborated on production scheduling and optimized workflows, aligning technician skillsets with work demands to enhance shop throughput.
- Managed administrative workflows by tracking service invoices, auditing work orders, and validating repair accuracy for final sign-off.
- Executed advanced field-service calls at high-priority job sites, resolving complex mechanical and electrical failures.
Engineer / Squad Leader
US Army
MO, GA, NC
2017 - 2020
- Led combat engineering squad in mission planning, operations, and tactical training, ensuring optimal utilization and maintenance of high-value machinery.
- Acted as the Battalion Subject Matter Expert (SME) for the operation, field maintenance, and structural repair of specialized construction and combat equipment.
- Planned and executed large-scale infrastructure operations, improving mission effectiveness through route clearance, demolition projects, fortification construction, and route enhancement.
- Enforced strict operational security (OPSEC) and risk management protocols during mounted and dismounted patrols in high-stress environments.
- Achieved airborne qualification to conduct airborne insertion missions.
Maintenance Supervisor
Cape Fear Valley Medical Center
Fayetteville, NC
04.2014 - 04.2017
- Developed and implemented preventive maintenance schedules to enhance equipment reliability.
- Managed work order system, prioritizing tasks for timely completion of repairs and services.
- Conducted regular inspections of facilities, identifying areas for improvement and corrective actions.
- Supervised maintenance staff, ensuring adherence to safety protocols and operational standards.
- Collaborated with department heads to coordinate facility needs and optimize resource allocation.
- Enhanced safety standards through regular staff training sessions, hazard assessments, and ensuring compliance with OSHA regulations.
- Negotiated contracts with vendors for cost-effective materials procurement.
- Tracked and managed department costs for good budget adherence.
Co-owner
High Country Fix, LLC.
Todd, NC
10.2025 - Current
- Directed operations and project execution for independent residential and equipment repair firm, managing end-to-end service delivery to enhance client satisfaction.
- Oversaw structural, mechanical, electrical, and plumbing infrastructure maintenance, ensuring compliance with safety and quality standards across all projects.
- Managed business financials, including project quoting, material procurement, resource allocation, and vendor relationships to support overall business sustainability.
Education
Advanced Leadership & Technical Training - Combat Engineer
US Army
Heavy Equipment Diagnostics, Hydraulics, And Electrical Systems
Advanced Technical Certifications
Structural & Industrial Welding, Industrial Fabrication, Fleet Maintenance Systems
Professional Competencies
Associate of Science - Business Administration And Management
Fayetteville Technical Community College
Fayetteville, NCSkills
- Maintenance & Engineering: Technical Problem Solving, Preventative/Predictive Maintenance, Equipment Reliability Management, Custom Fabrication Techniques
- Systems & Continuous Improvement: Process improvement, Work Order Tracking, Schedule Maximization, Budget management
- Compliance & Safety: Operational Risk Management, OSHA compliance, Field Safety protocols
- Managerial Duties: Employee performance evaluations, Project Management, Contractor Coordination, Staff scheduling, Policy and Procedure implementation
Timeline
Co-owner
High Country Fix, LLC.
10.2025 - Current
Field Technician
HERC Rentals
08.2023 - 08.2025
Service Manager / Lead Technician
Bobcat of Fayetteville, Curtis Lane Equipment
04.2021 - 07.2023
Maintenance Supervisor
Cape Fear Valley Medical Center
04.2014 - 04.2017
Structural & Industrial Welding, Industrial Fabrication, Fleet Maintenance Systems
Professional Competencies
Engineer / Squad Leader
US Army
2017 - 2020
Advanced Leadership & Technical Training - Combat Engineer
US Army
Heavy Equipment Diagnostics, Hydraulics, And Electrical Systems
Advanced Technical Certifications
Associate of Science - Business Administration And Management
Fayetteville Technical Community College