Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Stephanie Zermeno

Carson City,NV

Summary

Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Hardworking team member skilled at counting money, processing payments and building relationships. Precisely handles funds to maximize accounting accuracy and meet strict compliance standards.

Overview

1
1
year of professional experience

Work History

Cashier

Walmart
Carson City, NV
09.2023 - 10.2024
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Performed other duties as assigned by management.
  • Followed company security procedures for handling large sums of money.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Resolved customer complaints professionally in accordance with company policy.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Stocked shelves with merchandise when needed.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Worked closely with front-end staff to assist customers.
  • Discounted purchases by scanning and redeeming coupons.
  • Answered customer questions and provided store information.

Education

Bachelor of Arts - Psychology

Western Nevada College
Carson City, NV
06-2028

High School Diploma -

Carson High School
Carson City, NV
06-2024

Skills

  • Returns processing
  • Product restocking
  • Drawer balancing
  • Merchandise exchange
  • Decision making aptitude
  • Order packaging
  • Cleaning and sanitizing
  • Reliability and punctuality
  • Customer service
  • Attention to detail
  • Payment processing
  • Multitasking and organization
  • Ordering and stocking
  • Work ethic and integrity
  • Cash handling

Languages

English
Full Professional
Spanish
Native/ Bilingual

Timeline

Cashier

Walmart
09.2023 - 10.2024

Bachelor of Arts - Psychology

Western Nevada College

High School Diploma -

Carson High School
Stephanie Zermeno