Professional Summary
Overview
Work History
Education
Skills
Timeline

Stephanie Zuercher

Hallmark
KANSASCITY,MO
9
years of professional experience

Reliable Order Fulfillment Specialist with strong time management and effective communication skills. Committed to maintaining productivity and mentoring team members, contributing to high levels of accuracy in order processing.

Work History

Order Fulfillment Specialist

2 Years
Hallmark | 08.2024 - Current
  • Transported D-selection merchandise from LDC2 to sales floor and replenished out-of-stock and low-stock items.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
  • Mentored OFS and backup staff on best practices in picking, packing and order accuracy.
  • All roll wrap picking, packing, and shipping methods.
  • RE replenishment
  • D-selection replenishment
  • Discards
  • Bin moves
  • Stock
  • Printed labels, packaged boxes, and loaded onto outbound pallets.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Picked and packed order items.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.

Order Processor

6 Years 11 Months
Hallmark | 09.2017 - 08.2024
  • Processed customer orders efficiently, ensuring accuracy in inventory and fulfillment.
  • Enhanced customer satisfaction by ensuring accurate and timely order fulfillment.
  • Received and followed pick sheets to gather merchandise for customer orders.
  • Maintained high levels of accuracy in order processing, diligently verifying customer information and order specifics.
  • Ensured compliance with company policies and industry regulations during all order processing activities.

Education

High School Diploma

Homeschooling | Smithville

Nursing Assistant

National American University | Overland Park, KS

Skills

Material handling
Loading and unloading
Stocking and replenishing
Time management
Workload prioritization
Adaptability and flexibility
Effective communication
Reliability
Dependability
Motivated team player
Quick learner
Teamwork

Timeline

Order Fulfillment Specialist

Hallmark
08.2024 - CurrentRead More

Order Processor

Hallmark
09.2017 - 08.2024Read More

Homeschooling

High School Diploma
Read More

National American University

Nursing Assistant
Read More
Stephanie Zuercher