Stephanie A Reese

Jersey Shore State Bank

09.2007 - Current

Managed and motivated employees to be productive and engaged in work.
Managed projects efficiently, ensuring timely delivery and high-quality results.
Cross-trained existing employees to maximize team agility and performance.
Streamlined communication channels between departments, facilitating better collaboration on projects across the organization.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Developed and maintained strong relationships with clients, resulting in increased business opportunities.
Maintained compliance with industry regulations by implementing risk mitigation measures and maintaining accurate documentation.
Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
Maintained friendly and professional customer interactions.
Enhanced customer satisfaction by providing efficient and accurate banking services.
Boosted branch revenue by cross-selling banking products and services to meet client needs.
Strengthened customer relationships through effective communication and personalized service throughout the lending process.
Processed all lending transactions and completed underwriting within the Decision Pro application.

Summary