Diagnosing and resolving hardware issues, including troubleshooting faulty components, and repairing or replacing necessary hardware.
Skilled in data recovery, employing both software tools and manual methods to retrieve lost or corrupted data for clients.
Experienced with Amazon AWS and ServiceNow.
Demonstrated ability to communicate effectively via Zoom and call regarding technical concepts clearly, providing step-by-step guidance and troubleshooting assistance.
Lab Assistant Intern
University of Arizona
Tucson, AZ
04.2024 - 08.2024
Assisted in setting up and operating laboratory equipment.
Prepared solutions for experiments and tested samples for quality assurance.
Conducted research projects under the supervision of senior lab staff.
Assisted senior staff with mass spectrometer projects.
Calibrated instruments, when needed,
Organized data from experiments into spreadsheets and databases for further analysis.
Created detailed diagrams, models, and illustrations to explain scientific concepts and theories to students or other researchers.
Distributed specimens to different facilities and labs.
Hostess/Restaurant Server
Churrasco De Brasil
Tucson, AZ
10.2022 - 01.2024
Greeted guests warmly upon arrival, seating them promptly.
Verified reservations and wait times with customers.
Experience with TOAST and CHOW NOW floor planning.
Transferred ticket information to the assigned table server.
Managed the waiting list, ensuring that all parties were seated in a timely manner.
Accurately recorded customer information into reservation system.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Helped restaurant staff set up small and large events to coordinate smooth execution.