Stephanie Ridge
Phoenix,USA
Summary
Professional merchandising manager with strong expertise in driving sales, optimizing product assortments, and enhancing customer experiences. Excel at team collaboration and adapting to changing market demands. Known for strategic planning, inventory management, and vendor relations. Reliable leader focused on achieving measurable results and fostering high-performance culture.
Overview
12
12
years of professional experience
Work History
General Merchandising Manager
Fry's Food Store
08.2023 - Current
- Provided exceptional customer support to foster positive experiences and strengthen relationships.
- Complied with corporate regulations, policies and procedures to maximize safety, security and overall trust in organization and employees.
- Oversaw merchandise assortment planning to align with customer preferences and seasonal trends.
- Developed and implemented promotional strategies to enhance sales performance across departments.
Brand Ambassador
Elevate Staffing
04.2023 - 11.2024
- Facilitated setup and teardown of event displays, ensuring professional presentation throughout each event.
- Facilitated customer education on product utilization and upkeep strategies.
- Cultivated brand awareness through engaging product demonstrations and interactive promotions.
- Established strong customer relationships to enhance loyalty and drive sales growth.
Bud Tender/Manager
Arizona Natural Concepts
04.2021 - 11.2023
- Implemented corporate regulations and procedures to foster a culture of safety, security, and trust among employees.
- Facilitated teamwork and communication among colleagues to enhance workplace camaraderie and support.
- Cultivated strong customer relationships by delivering exceptional service.
Barista
Fry's Food Store/Starbuck's
11.2020 - 04.2023
- Facilitated customer satisfaction by managing inquiries and complaints in a professional manner.
- Upheld health and safety standards through diligent maintenance of café cleanliness and organization.
- Streamlined transaction workflows and order management to enhance operational efficiency.
RN - Post Anesthetic Care Unit (PACU)
Deer Valley Medical Center
10.2019 - 10.2020
- Coordinated efforts among interdisciplinary teams to formulate individualized care plans that address specific patient needs.
- Analyzed patient health data through regular assessments, facilitating prompt responses to any identified changes in condition.
- Implemented patient care plans, including assessments, evaluations, and nursing diagnoses.
- Executed precise documentation of patient information in electronic health records, upholding confidentiality standards.
- Implemented cost-effective care strategies based on evidence to ensure compliance with facility policies and enhance service delivery.
- Administered medications and monitored patient reactions to ensure safety and efficacy.
RN Manager - Intensive Care Unit, Cardiovascular Care Unit
Banner Thunderbird Medical Center
11.2014 - 10.2019
- Conducted regular performance reviews for nursing staff to ensure adherence to established policies and procedures.
- Participated in hospital committees dedicated towards improving overall quality of care within the facility.
- Facilitated staff meetings focused on performance feedback and process optimization strategies.
- Fostered improvement in staff development, personnel training, and standards of patient care.
- Developed performance metrics aligned with organizational goals to measure success objectively while identifying areas for improvement.
- Maintained up-to-date knowledge of industry trends and best practices by attending conferences, workshops, and continuing education courses relevant to nurse management roles.
- Optimized nursing staff performance by providing ongoing professional development opportunities, mentoring, and feedback sessions.
- Facilitated team meetings regularly in order to discuss current issues facing the department as well as brainstorm new ideas for improvement initiatives.
- Directed nursing staff to ensure high-quality patient care and adherence to best practices.
- Implemented operational processes to enhance workflow efficiency within nursing departments.
Skills
- Process improvement
- Collaborative, data driven decision making
- Problem-solving skills
- Skilled in Microsoft Office tools
- Demonstrated professional conduct
- Customer service
- Teamwork and collaboration
- Seasonal planning
- Report generation
- Merchandising installations
Timeline
General Merchandising Manager
Fry's Food Store
08.2023 - Current
Brand Ambassador
Elevate Staffing
04.2023 - 11.2024
Bud Tender/Manager
Arizona Natural Concepts
04.2021 - 11.2023
Barista
Fry's Food Store/Starbuck's
11.2020 - 04.2023
RN - Post Anesthetic Care Unit (PACU)
Deer Valley Medical Center
10.2019 - 10.2020
RN Manager - Intensive Care Unit, Cardiovascular Care Unit
Banner Thunderbird Medical Center
11.2014 - 10.2019