STEPHANIE L. STURGES
Hilliard,OH
Summary
Organized Nurse Manager with 12+ years emergency department experience and 8+ years of management experience. Dedicated to maintaining high-performance and quality-driven healthcare units. Well-versed in evaluating staff performance, conducting education programs and developing departmental budgets. Strong communicator and tactical planner with top skills in problem-solving and conflict management.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Nurse Manager
Ohio State University Wexner Medical Center
Columbus, Ohio
10.2017 - Current
- Oversees plans, organizes, manages and evaluates patient care operations of Emergency Services
- Develop short, mid-term, and long-term goals and processes to enhance and improve department operations and patient care
- Manages, guides, coaches, and evaluates the work performance of staff
- Performs ongoing interdisciplinary collaboration with other departments that directly or indirectly impact patient care operations
- Develops and manages unit budget plans and implement cost-saving strategies
- Participate in the development of evidence-based practices and research
- High Utilizer Committee Chair - collaborative interdisciplinary group focused on decreased ED utilization and improving connection with outpatient resources
- Committee Participant: Central Ohio Trauma System (COTS) Advisory Board Vice President, COTS Emergency Services Workgroup Member, Harding Quality Committee Team Member.
Assistant Nurse Manager/Interim Nurse Manager
Hillcrest Hospital
Mayfield Heights, Ohio
05.2015 - 10.2017
- Provides clinical supervision, coordinates patient flow within the department and to other units, and collaborates with providers and other departments
- Facilitates communication and collaboration with issues regarding patient care
- Provides ongoing evaluations of staff members, counsels employees on performance issues, assists with administration of corrective action, monitors time and attendance, and communicates significant clinical performance issues with the nurse manager
- Manages the nursing schedule and work assignments
- Actively involved in quality improvement initiatives and the Culture of Improvement A3
- Monitors education and certification compliance of staff members
- Collaborate with other assistance nurse managers, nurse manager, nursing director, and medical director.
EMERGENCY ROOM NURSE
Hillcrest Hospital
Mayfield Heights, Ohio
08.2011 - 05.2015
- Provides direct nursing care in accordance with policies, procedures, and protocols of institution; works in conjunction with multidisciplinary team
- Actively involved in the Staffing Committee, Nursing Congress, OB-ED Collaborative Team, ED-to-Discharge Committee, participates in hospital-wide Professional Development Committee, and serves/served as chair/co-chair of the Professional Development Committee
- Serve as a coach, mentor, educator and resource for new hires
- Promote the education of peers by teaching on education days
- Unit expert for iSTAT, blood glucose, Capnography, Vocera, and Care Pathway protocols
- Act as a charge nurse and team leader working with other departments to facilitate flow through the emergency room.
Education
Master of Science in Nursing/Master of Health Administration -
University of Phoenix
11.2018
Bachelor of Science in Nursing -
Ohio University
05.2014
Diploma in Nursing -
Huron School of Nursing
05.2011
Associate of Science, Associate of Arts -
Cuyahoga Community College
05.2011
Bachelor of Science in Human Ecology, Nutrition in Industry -
The Ohio State University
12.2008
Skills
- Strong Clinical Judgment
- Department management
- Staff Coaching and Mentoring
- Crisis Intervention
- Emergency Response
- Conflict Management
- Multitasking and Organization
- Staff Development
- Quality Improvement
- Performance Improvement
Certification
- RQI Certification, 6/2026
- ACLS Certification, 3/2025
- RN licensure, Ohio, Active
- Lean Six Sigma Yellow Belt
- Innovation in Healthcare: Transforming Through Technology and Culture Program Certification
- Nurse Manager Development Series
- Leader Impact Program
Affiliations
- Inclusive Excellence Leadership Program
- Leader Impact Program
- Mentorship Program
- Nurse Manager Development Series
Timeline
Nurse Manager
Ohio State University Wexner Medical Center
10.2017 - Current
Assistant Nurse Manager/Interim Nurse Manager
Hillcrest Hospital
05.2015 - 10.2017
EMERGENCY ROOM NURSE
Hillcrest Hospital
08.2011 - 05.2015
Master of Science in Nursing/Master of Health Administration -
University of Phoenix
Bachelor of Science in Nursing -
Ohio University
Diploma in Nursing -
Huron School of Nursing
Associate of Science, Associate of Arts -
Cuyahoga Community College
Bachelor of Science in Human Ecology, Nutrition in Industry -
The Ohio State University
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