Stephanie L. Wells
Oceanside,CA
Summary
Top-performing marketing coordinator with timeshare sales experience, contributing to millions in revenue through high-volume lead generation and strong guest engagement. Skilled in supporting fast-paced sales teams, optimizing tour flow, and executing marketing strategies that boost conversions and profitability.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Marketing Coordinator
Hyatt Vacation Club
10.2015 - Current
- Conduct high-volume outbound calls to prospects and qualified guests for timeshare presentations, consistently exceeding daily booking goals.
- Maintained top performance metrics in call quality, lead conversion, and guest satisfaction scores.
- Executed targeted marketing strategies to re-engage past guests, warm leads, and owner referrals, boosting tour production.
- Assisted timeshare owners with reservations, account questions, travel arrangements, and resort activities to ensure a seamless ownership experience.
In-House Marketing Agent
Wyndham Vacation Ownership
01.2012 - 10.2015
- Built a strong rapport with guests to create excitement about promotional offers, resort amenities, and ownership opportunities.
- Recognized as a top-performing marketing agent, contributing to millions in vacation ownership revenue through consistent lead generation and tour bookings.
- Partnered closely with the sales and concierge teams to maximize tour flow, improve show rates, and drive sales conversions.
- Provided outstanding customer service, maintaining a friendly, professional, and enthusiastic attitude in all guest interactions.
Education
High School Diploma -
La Palma High School
Carlsbad, CA01-1995
Skills
- Exceeds proformance goals
- CRM & data management,
- Exceptional phone etiquette,
- Time management,
- Attention to detail,
- Data entry accuracy,
- Motivated & energetic,
- Professionalism & positive attitude
Accomplishments
- Generated over $2 million in sales in 1 year
- Recognized with top producer awards
- Exceeds monthly sales quotas
- Employee of the year
- Top sales executive
Certification
Notary
Timeline
Marketing Coordinator
Hyatt Vacation Club
10.2015 - Current
In-House Marketing Agent
Wyndham Vacation Ownership
01.2012 - 10.2015
High School Diploma -
La Palma High School