Stephanie Marie Villa
Albuquerque,Nm
Summary
Customer service was my biggest priority while still helping the company grow and reaching there goals.Incredibly motivated to learn fast learner and always listen do what is needed and when I need to learn something I listen and learn what is needed. So I can take initiative of what needs to be done in being a good leader or a good group leader
Overview
11
11
years of professional experience
Work History
Sales representative
Comcast
Albuquerque, Nm
05.2015 - 11.2023
- Manage large amounts of inbound and outbound calls in a timely manner
- Follow communication “scripts” when handling different topics
- Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise.
Sales Associate
Santa Fe
01.2013 - 09.2015
- Serves customers by helping them select products
- Drives sales through engagement of customers, suggestive selling, and sharing product knowledge
- Greets and receives customers in a welcoming manner
- Responds to customers' questions
- Directs customers by escorting them to racks and counters.
Education
High School Diploma -
Academy
05.2013
Skills
- Excel Microsoft Communication skills
- Sales marketing outside sales direct
- Sales inside sales negotiation
- Multilingual typing bilingual customer
- Support
Timeline
Sales representative
Comcast
05.2015 - 11.2023
Sales Associate
01.2013 - 09.2015
High School Diploma -
Academy
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