Stephanie Nicole Vargas Aguilar
Nashville,TN
Summary
Dynamic sales professional with extensive experience at Skyline Promotions, excelling in customer service and sales techniques. Proven ability to build relationships and enhance client satisfaction through effective follow-up communication and product knowledge. Skilled in training new staff and collaborating with teams to achieve sales goals, ensuring a positive shopping experience.
Overview
3
3
years of professional experience
Work History
Sales Agent
Skyline Promotions
Nashville, TN
04.2025 - 06.2025
- Engaged customers to identify needs and recommend suitable products.
- Demonstrated product features and benefits to enhance customer understanding.
- Maintained knowledge of current promotions and sales to inform customers.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to improve store operations and customer service.
- Addressed customer inquiries and resolved issues promptly to ensure satisfaction.
- Assisted in training new staff on sales techniques and store policies.
- Resolved customer complaints promptly and efficiently.
- Educated customers about products and services offered by the company.
- Advised customers on the latest product features and benefits.
- Provided personalized service to build relationships with customers.
- Placed orders and answered customer questions in-person, through email, and over phone to maximize customer service.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
Sales Associate
Holister
Nashville, TN
06.2023 - 02.2025
- Assisted customers with product selection and inquiries
- Processed sales transactions accurately at checkout
- Maintained clean and organized store environment
- Restocked shelves and ensured inventory accuracy
- Collaborated with team to meet sales goals
- Handled customer returns and exchanges efficiently
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Assisted customers with product selection, sizing and styling.
- Maintained cleanliness of store environment including floors, windows, displays.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained up-to-date knowledge of store merchandise and policies.
- Trained new team members in cash register operation, stock procedures, and customer services.
Sales Associate
Pet Supermarket Inc.
Nashville, TN
10.2022 - 05.2023
- Assisted customers with product selection and inquiries
- Processed sales transactions accurately at checkout
- Maintained clean and organized store environment
- Restocked shelves and ensured inventory accuracy
- Provided recommendations for pet care products
- Handled customer returns and exchanges efficiently
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
Education
High School Diploma -
STEM Preparatory High School
Nashville, TN05-2023
Skills
- Customer service
- Sales techniques
- Point-of-sale systems
- Product knowledge
- Inventory management
- Team collaboration
- Relationship building
- Training new staff
- Follow-up communication
- Networking
- Client relations
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Sales Agent
Skyline Promotions
04.2025 - 06.2025
Sales Associate
Holister
06.2023 - 02.2025
Sales Associate
Pet Supermarket Inc.
10.2022 - 05.2023
High School Diploma -
STEM Preparatory High School