Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Stephanie Yvette Aguilar

Summary

Compassionate and adaptable professional with 5+ years of experience in customer service and public health settings. Proven ability to communicate effectively, manage fast-paced environments, and provide exceptional care and support. Passionate about improving community health through empathy, education, and hands-on service.

Overview

4
4
years of professional experience
1
1
Certification

Work History

COVID-19 Tester

University of California, Davis
01.2021 - 01.2022
  • Enhanced testing accuracy by following strict procedures and utilizing proper equipment for COVID-19 testing.
  • Reduced wait times for test results by efficiently processing samples and maintaining a streamlined workflow.
  • Improved patient experience by providing clear instructions on self-administered tests, ensuring accurate results with minimal discomfort.
  • Implemented quality control measures to maintain high standards in sample collection and storage throughout the entire process of COVID-19 testing.

Aggie Public Health Ambassador

University of California, Davis
01.2020 - 01.2021
  • Educate students/visitors about campus COVID-19 protocols
  • Encourage everyone to make a healthy decision that reduces the transmission of COVID-19
  • Collaborated with multidisciplinary teams to develop comprehensive health promotion strategies.
  • Promoted preventive measures through tailored educational materials, empowering individuals to make informed decisions about their own wellbeing.
  • Created a welcoming environment for diverse populations, fostering open communication about personal health goals.
  • Provided culturally sensitive information and resources, ensuring inclusivity across all demographics.

Volunteer

Community Regional Medical Center
01.2018 - 01.2021
  • Greet and assist patients, visitors, and staff with a friendly and helpful attitude
  • Provide directions and escort patients and visitors to various hospital departments and locations
  • Assist with administrative tasks such as filing, data entry, and preparing informational packets
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Support the hospital's mission and values by demonstrating empathy, compassion, and respect in all interactions
  • Adhere to all hospital safety protocols and confidentiality guidelines to protect patient privacy

Server

Sunnyside Country Club
01.2018 - 01.2020
  • Greet and seat guests promptly, ensuring a welcoming and friendly atmosphere
  • Uphold all food safety and sanitation guidelines, including proper handwashing and hygiene practices
  • Handle guest complaints professionally and escalate issues to management when necessary
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

Bachelors Degree - Neurobiology, Physiology, And Behavior

University of California, Davis

Skills

  • Customer Service and Communication
  • Adaptability and Empathy
  • Positive Attitude
  • CPR and First Aid

Certification

Phlebotomy Technician I

Timeline

COVID-19 Tester

University of California, Davis
01.2021 - 01.2022

Aggie Public Health Ambassador

University of California, Davis
01.2020 - 01.2021

Volunteer

Community Regional Medical Center
01.2018 - 01.2021

Server

Sunnyside Country Club
01.2018 - 01.2020

Bachelors Degree - Neurobiology, Physiology, And Behavior

University of California, Davis

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Stephanie Yvette Aguilar