Stephanne Sevilla
Miami,FL
Summary
Experienced legal assistant at Pacin Levine P.A. known for improving team efficiency and ensuring client satisfaction. Proficient in legal document preparation and effective client communication. Exceptional at managing complex schedules and maintaining utmost confidentiality. Proven ability to streamline processes, resulting in a substantial increase in case handling efficiency.
Overview
6
6
years of professional experience
Work History
Head of Referrals
Your Insurance Attorney (Contract)
Miami, FL
10.2024 - 04.2025
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Coordinated referrals to other specialists, ensuring continuity of care for all patients.
- Increased referrals by consistently providing exceptional service and maintaining strong client relationships.
- Analyzed facts to identify relevant legal issues and make appropriate referrals.
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
Legal Assistant
Pacin Levine P.A
Miami, FL
10.2020 - 10.2024
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Responded to client inquiries, providing accurate legal advice and offering assistance.
- Gathered key information during initial client intake interviews that contributed significantly to the formulation of effective legal arguments.
- Increased team efficiency by coordinating schedules, managing court dates, and ensuring timely filing of legal documents.
- Facilitated client meetings and consultations, ensuring all necessary documentation was prepared and available for attorney review.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
- Reduced attorney workload by drafting routine legal documents such as complaints, cover sheets and affidavits.
Legal Intake Specialist
Remer & Georges-Pierre
Miami, FL
08.2019 - 10.2020
- Streamlined intake processes by implementing a standardized questionnaire for potential clients, increasing efficiency and consistency in information gathering.
- Facilitated effective communication among team members by organizing regular meetings to discuss ongoing cases, updates, and priorities.
- Optimized workflow by managing multiple tasks simultaneously while prioritizing urgent matters effectively.
- Coordinated appointments between clients and attorneys, ensuring efficient scheduling and time management within the firm.
- Provided exceptional customer service while maintaining confidentiality and protecting sensitive client information during intake interviews.
- Increased attorney productivity by pre-screening potential clients and determining eligibility for services based on specific criteria.
- Adapted quickly to new software programs utilized within the firm for data entry, record-keeping, and appointment scheduling.
- Conducted detailed client intakes and entered information into company database.
- Confirmed appointments, communicated with clients, and updated client records.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Education
High School Diploma -
Sports Leadership And Management
Miami, FL06.2018
Skills
- Fast Learner
- Scheduling/Planning
- Microsoft Office
- File Organization
- Calendar Management
- Legal Document Preparation
- Client Communication
- Document filing
- Notary Public
- Exceptional telephone etiquette
- Data Management
Languages
Spanish
Native or Bilingual
Timeline
Head of Referrals
Your Insurance Attorney (Contract)
10.2024 - 04.2025
Legal Assistant
Pacin Levine P.A
10.2020 - 10.2024
Legal Intake Specialist
Remer & Georges-Pierre
08.2019 - 10.2020
High School Diploma -
Sports Leadership And Management